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"Service is not good. Tip is already included so there is no effort to serve people well. The post day activities for teenagers are very expensive.The $30 for the teens club is excessive a preventing them to go every day and create a safe space to be, instead of having them wondering in the Casino or outside. My kids told me that several fights broke outside, as teens were bored."

"Great affordable option with excellent breakfast included with passes to Atlantis where we spent most of our days. Hotel is slightly outdated but clean enough."

"Three restaurant options with great food. Rooms cleaned daily with no need to request it. Great experience."

"Everything is expensive in Atlantis, but you get what you paid for. overall we all enjoyed our stay at the reef! "

"Excelente nos encantó en cuanto a calidad y precio … muy buena playa , la comida bien elaborada y los tours muy organizados "

"We enjoyed going to different pools everyday, the beach, the water park and the dining options. The food was top notch from room service to the restaurants. Every staff member was so friendly and helpful. I will definitely return."

"Everithing good, but the food is very expensier and is not the best. "

"Customer service is what I have appreciated."

"The hotel was beautiful and the staff treated me great. "

"With so many people the grounds are spread out so well you never notice the crowds "

"We rate this Sandals Resort 5 Stars!!⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, until our day of departure, the customer service, excellent professionalism, very responsive housekeeping, tasty restaurants, and Vegas-style entertainment was awesome!! Jonathan, our Concierge, was very friendly and helpful in scheduling our restaurant appointments and off-site activities for the entire week, including getting “butler service” for our private cabana on Sandal’s beautiful white sandy beach area. I highly...

"Everyone was above and beyond with the customer service, especially Mr. Carl! The resort felt exclusive Bruce there weren’t big crowds outside or many people in the water at the same time. I’ll definitely be back!"

"We recently stayed at Harborside Resort Atlantis in a 1-Bedroom Premium Villa located in Building 3, and overall, we had a great experience. From the moment we arrived, every staff member we encountered was warm, welcoming, and genuinely happy to assist. Their friendliness truly stood out and made our stay feel special. The villa itself was spacious and well-equipped, perfect for our family. I did notice some mildew in the bathroom grout and brought it to the attention of housekeeping. To...

"Staff were amazing and the service is better than the other two hotels. I would recommend Rosewood before the other two bc of the service they provide."