โรงแรมใกล้สวนสนุก Xcaret Eco, Playa del Carmen

"Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable"

"This resort is far better than it appears online! "

" Hotel was old bathroom had mold "

"good staff good location good environment "

"I rarely leave reviews, but I truly wish someone had warned me. Our “welcome gift” turned into a $1,400 upsell just to access parts of the all-inclusive resort. Nowhere was it clearly explained that these amenities required an upgrade. This upgrade was also supposed to include a butler, yet we never met or heard from this person our entire stay. Yes, the property is large and beautiful, but the lack of signage and helpful staff made it frustrating to navigate. We got lost multiple times, and...

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place...

"Good, they were very flexible to accomdate your preferences."

"Bien ubicado, incluye desayuno. Habitaciones amplias. Tuvimos un tema con el aire acondicionado. Pero por todo lo demás muy bien "

"Really good and fresh breakfast Excellent location "

"SI FUNCIONO BIEN "

"Everything was clean and well maintained. There was a small leak in the bathroom, which was fixed extremely quickly once notified. Good sized room in a smaller setting. Beach was lovely and sandy entrance to ocean. Poolside chairs get taken quickly in the morning, but the beach always had chairs available. Plenty of shade options or sun options. The relaxation pools are neat and give a tucked away and private feel. Food was good, but make reservations early to get the locations and times you...

"Really friendly staff. Awesome location. Quiet at night despite being right on the main strip"

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Menage des chambres parfait "

"We had an excellent experience as a family with a 5 and 8 year old."

"Awesome place. Just as described "

"Excelente ubicación, el personal muy amable y la habitación en completo orden."

"Muy centrico muy limpio tiendas muy cerca (Walmart) en general todo muy cerca al hotel"