โรงแรมใกล้เทียน ซัน พลาซ่า, ฮานอย

"Could have been very satisfied but ended up VERY DISAPPOINT. Overall the rooms are very good (I've booked for 5 rooms with double and family room). The bed is very comfy and the bathroom is good. But there's one thing that really disappoint me and my family is that the ignorance of the housekeepers. I'm not sure when they're doing our room they have other things in mind or not, but they threw away my brother's retainer (which is very strange since he put it in a proper box), our toothpaste...

"sweet, nice and service-oriented staff"

"Staffs ดูแลเอาใจใส่ดีมาก ให้คำแนะนำต่างๆที่เป็นประโยชน์ อาหารเช้าดีสุดๆ ห้องพักสะอาด ใหม่ ถ้ามีโอกาศได้ไปฮานอยอีกจะไปพักอีกแน่นอน"

"Great location, value, rooms, and excellent & helpful staff. "

"Everything and everyone here exceeding our expectations! Located in the heart of Hanoi we were delighted to learn of the walking street and lake being so close yet far enough to escape the noise .. the staff were simply incredible - especially Hannah and Việt who went above and beyond to help us even after we had left the hotel! Anyone can smile but You know true kindness in times of crisis! They genuinely cared about our safety while we were impacted first by a typhoon disrupting our cruise...

"いつも思いますがスタッフさんがとても親切です。旧市街の中心の中心からは少し離れていますが、その分静かでいいです。あと、ジムの設備、環境が非常にいいです。"

"英語が話せないと色々不便ではありましたが、スタッフの方は精一杯対応してくださり　笑顔でチェックアウト後も接して荷物預かりや　お店の予約等 大変助かりました。朝食は種類、お味とも素晴らしく　景色を眺めながら楽しめました。"

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"ハノイで最高級の上質な宿泊体験が出来るホテルです。インテリアデザインは斬新でかつ快適、滞在中、館内レストラン、スパ、無料のサウナ・ジム・プール、無料のアフタヌーンティーやアクティビティなど、全て楽しみました。また宿泊したいホテルでした。"

"The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day. "

"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."

"Chambre propre et spacieuse , personnelles avenants et à l'écoute 👍 Recommande par ça situation géographique ai centre de Hanoï...sans le bruit 👍"

"Everyone here treated us with such care and attention. You can tell the team truly loves what they do. We were returning guests so was given upgrade & treated as royalty again. Staff Ngan upgraded us & was professional & always had smile on her face. This time we didn’t have much time spent at the hotel but definitely will return again. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive. Love this hotel & staff...

"Exceptional staff and hotel rooms/facilities to a high standard."