โรงแรมใกล้เส้นทางศึกษาธรรมชาติ Sugarlands Valley, แกตลินบูร์ก

"Staff was friendly and helpful and the amenities were a great bonus!"

"I took my kids to help me celebrate Mother’s Day. Friday night , I realized my comforter had a musty , body odor scent . The comforter was not clean AT ALL! I noticed the from desk , the only thing they did was come in and remade the bed. How I know ? I left the musty comforter in the closet and was left witout a comforter and only sheets. Even though I brought my own face towels , their face towels were as dingy …I was disgusted ! I definitely won’t re-book this hotel ."

"Friendly staff and clean room. "

"Great place to stay!"

"Mixed bag. The room itself was gorgeous with high end furnishings. Really enjoyed it once we got in. Gorgeous bathroom and shower. Water pressure could be better. Unfortunately the check in app link we were sent didn’t work on multiple devices and different locations and did not receive prompt response which delayed our check in by 2 hours. In addition, though breakfast is shown as included, their restaurant appears completely closed and it seems construction happening at other sites. Very...

"The room was clean , the staff was friendly, we didn't get to use the pool, and we did not eat breakfast. We were in Gatlinburg for Meatstock26 and the breakfast did not accommodate for the carnivore life style. Luckily we had our own food and did fine. I would have liked to use the pool, but time did not permit. We were told however that both pools were kept warm. We would stay again if we ever return."

"The pool closed for maintenance during our stay. We were not aware of this when we booked. They drained the pool water out the back door to a creek. Meanwhile, the doors were open to the cold so we could not even use the lounge area. Very disappointed. This was our third time to visit the property. No problems prior."

"I felt safe and loved the room."

"All good"

"No pool did not like no staff in office have to do everything by email older people don't understand all that the room was clean we stayed 3 nights so didn't see any staff they dont come unless you contact them i guess had a good stay "

"This hotel was great. Remodeled and very clean. Next to the trolley route. No pet fees. Aldeen at the desk is wonderful as is the night man although I didn't get his name. The only problem that I see is with the guests that don't appreciate that they have a nice clean room and are allowed their pets with no fee but refuse to clean up after their dogs. This is not the hotel's fault at all. They do their best to keep the dedicated area mowed and clean. They provide a garbage can and bags. ...

"Our stay wa awesome . Friendly and cooperative staff"

"Rooms were well maintained, had plenty of towels and soaps."

"Had a great stay. The staff was very friendly. The hotel was quiet. The room was nice and the bed was comfortable. We had dinner in the restaurant and it was really good. Only complaint was a staff member rode his motorcycle to work and fired it up at 1 in the morning waking us up. It was extremely loud."

"Parking"

"A little bit noisy "

"Great Location "

"The room is a decent size but lacks drawer space. The bed was a bit too hard for me, although my husband liked it. The shower was a nice size but had low water pressure. The room was quiet and kept cool. My biggest complaint was the parking situation. I understand the intention of maximizing space, but the parking spots are extremely tight and difficult to navigate, especially when people do not pull all the way forward or have larger vehicles. The management even had a sign advising guests to...

"Clean room, excellent service. Everytime i stay here i see beautiful wildlife."