"The resort is located across the beach and has all the amenities one can think of. The staff are friendly barring one or two buggy drivers who are burnt out driving around. Tony from Cafe Studio was brilliant!! They seem under staffed with the breakfast volume and one chef apparently so food takes a while at times to get to the table. Anan at reception was very courteous and I wish I took all the other names but they were all brilliant! The security staff manning the residences were very helpful and the pool staff too. I cannot fault the service in any way. Clearly the HR and training department is doing a good job with getting the right staff. The only glitch is that the hotel is not wheelchair friendly. Many steps to climb and we had to carry the wheelchair up. If your audience is not the disabled, then you have to mention it on booking platforms. My shoulders are in pain carrying the wheelchair up and down steps."
"The hotel staff was really nice and provided great service. The room was spacious and clean. They have really good breakfast and very clean restaurants. Love the shuttle service to Patong beach. I will stay again at this location. "
"Beautiful location. We got supreme sea view - it was gorgeous! The property is spread out along a big hill. They have car pickup service to take you around - walking isn’t really recommended with everything so spread out and hilly. Recommend asking for building 4 which is near breakfast and is near drop off / pick up spot. We stayed 5 nights, which is probably a little long for such an isolated location - 3-4 days is probably fine. Infinity pool and sunsets were phenomenal."
"Room was very nice , staff very helpful and attentive to us . I liked the night market ( located on hotel parking lot) on Thursday and Friday nights "
Four Points by Sheraton Phuket Patong Beach Resort
10/10 Excellent
"My first time in Thailand. The room itself was nice. On the negative side, it overlook a mosque. Every 2 hours starting at 5:00am, loud singing was broadcast. As a first time visiting in Thailand, this was not nice. Also the room was all the way to the back with no nice views. First impression are important. This was negative for me. "