Banyan Tree hotels in Phuket

"Amazing breakfast. Amazing staff. Beautiful views. Quiet but close to town center. "

"Fantastic large resort that offers variety and a sense of freedom. Easy to relax there, great place to do a lot or very little."

"Staff were very friendly and helpful. Rooms were comfortable pools were clean and great services close to all amenities within the hotel."

"Definitely not a 5-star experience - we were initially assigned a room with a strong smell of mould; though we did manage to change rooms. The rooms themselves were very much unpolished, there was a deep hole in the sofa, and the sofa itself was stained. The bathroom was unfinished, with sealant being poorly applied throughout the bathtub. We also used the gym, which was subpar by even 4 star standards! The breakfast was good, and the pool was also good."

"We had a pool-facing room. (1) The constant disrespect of other hotel guests sitting on our bedroom steps into the pool, & being intimate with one another, was very annoying. Hotel guests should not be allowed to sit on any steps which is not outside their own bedrooms. (2) Patrons having very loud get-togethers outside their bedrooms by the poolside should not be allowed. This is totally disrespectful towards other hotel guests. (3) The private playing of excessively loud music by hotel guests in the pool area should not be allowed. Hotel guests pay top dollars for their hotel stay, & the decibel level of private music needs to be controlled. All the above put a damper on our stay!"

"The pool is small and breakfast just toast and cake, but staff friendly and hot clean. Location ideal for old town"

"Breakfast was extra but worth it; staff was very attentive; shower drain was clogged at our arrival but staff took care off it within a day; hallway carpet and room fixtures looked worn and dated, but room was otherwise nice and the view of the city was great; very helpful onsite tour scheduling; odd loud clicking and scratching above our room a couple of nights, but it was thankfully brief and we never found out what it was. "

"I can't fault it - location, staff and cleanliness - absolutely spot on"

"Great hotel in a good location "