โรงแรมใกล้ม็อก-เช, Playa del Carmen

"Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything."

"Todo bien"

"Everyone was great, the rooms are very comfortable, the views are amazing, and we slept so well. For these reasons, it’s why I returned to this property. The only thing that really missed the mark for me was the food. It was expensive and mediocre at best and the menu lacked options. There also weren’t other convenient options nearby. "

"Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! "

"Second time coming here. Still the same intimate boutique experience. Perfect for couples. Get one of the bungalows on the beach. Well worth it. Great food choices. Manuel excels in every way. "

"Excellent staff"

"Staff was very friendly and rooms were clean and spacious. Location was great for us."

"An exceptional small resort with truly outstanding service, on par with what you’d expect from a five-star hotel in a major European or US city. The staff is always attentive, ensuring every need is met before you even have to ask. The villas offer complete privacy, making it an ideal setting for couples looking to enjoy a special getaway. I will definitely return"

"Leider war Schlaf kaum möglich, da die ganze Nacht Bauarbeiten (laute Schleifarbeiten) am Nachbargebäude stattgefunden haben. Weiter ist das Wasser in der Dusche salzig und nicht warm. Wir sind daher einen Tag vorher angereist. Das Personal war wiederum sehr nett "

"Amazing hotel. Third time back. Would go again."

"Yes and yes"

"Very nice rooms, all are re done. Buffet had large selection, but like any buffet they get tiring. Need to be on top of booking the restaurants. Lots of pools Need a bar open at the end by the beach in the evening, you have to walk all the way to the front."

"Had an amazing stay. The staff was excellent! Also, enjoyed all the food and daily activities! I would definitely stay there again."

"The staff was very nice, but lack communication skills on how the resort works for first time visitors to an all inclusive resort. Example… 1. We paid extra for the concierge/butler service and never meet one of them. 2. Still couldn’t get a reservation to a restaurant until our last night til 9:00 pm. They are building a new hotel next to the Hyatt and they start work at 7:30 each morning. It’s no where noted that construction was taking place. The rooms are super clean and the...

"Clean room, family friendly"

"Recomiendo este bello lugar me fascinó el servicio sus trabajadores su gente son muy pero muy amables la limpieza es fenomenal el lugar entero es bellos la comida excelente recomendado 100% y volveremos me enamoré ❤️🥰"

"Wow what a beautiful place and pool."