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The Wellington Hotel

3.0 star property
Hotel with a restaurant, 9-minute walk to London Eye

Choose dates to view prices

The Wellington Hotel, near the London Eye, offers a warm atmosphere with a bar and restaurant. Guests enjoy in-room WiFi, ATM services, tour assistance, and luggage storage. Visitors consistently praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

7.2 out of 10
Good
(9 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Digital channels
Desk
Heating
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Digital channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Digital channels
Desk
Heating
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Digital channels
Desk
Heating
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, iron/ironing board, free WiFi

Luxury Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Digital channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
81-83 Waterloo Road, London, England, SE1 8UD

What's nearby

  • London Eye - 7 min walk - 0.7 km
  • Big Ben - 13 min walk - 1.1 km
  • Trafalgar Square - 15 min walk - 1.3 km
  • Leicester Square - 18 min walk - 1.6 km
  • Piccadilly Circus - 8 min drive - 2.4 km

Getting around

  • London Waterloo East Station - 3 min walk
  • Waterloo Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Wasabi - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Waterloo Arms - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Whistlestop - ‬3 min walk

About this property

The Wellington Hotel

Hotel near London Eye
Close to Big Ben and Trafalgar Square, The Wellington Hotel provides a bar, a restaurant and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Tour/ticket information, smoke-free property and ATM/banking services
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Wellington Hotel offer perks, such as laptop-compatible safes, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Wellington

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

This property is closed from 12 September 2025 to 2 December 2025 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Wellington Hotel London
Wellington London
The Wellington Hotel Hotel
The Wellington Hotel London, England
The Wellington Hotel London
The Wellington Hotel Hotel London

Frequently asked questions

Is The Wellington Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Wellington Hotel?

The Wellington Hotel doesn't offer parking.

What time is check-in at The Wellington Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Wellington Hotel?

Checkout is at 11 AM.

Where is The Wellington Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Royal National Theatre and London Eye. Big Ben and Westminster Bridge are also within 15 minutes. Waterloo Underground Station and London Waterloo East Station are within a 5-minute walk.

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The Wellington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

DENIS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy and bad management
Stayed 3 nights in Sep 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, room comfort
Room was basic but suited our needs for one night. Included breakfast was nice, staff were friendly. Our only issue was the outside noise as the hotel is "wedged" between Waterloo station and the overground
Stayed 1 night in May 2025

8/10 Good

MA AYE AYE

Liked: Cleanliness, staff & service, room comfort
location very good. Night time a little bit noisy. Breakfast very good
Stayed 1 night in Apr 2025

2/10 Terrible

Christoph

Disliked: Cleanliness, property conditions & facilities
Worst hotel experience ever. Mould in the bathroom. Horrific smell. Avoid family room - especially when travelling with children - at all costs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Lovely pub, great location & value for money & good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the perfect location, with clean comfy rooms and helpful friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

STATION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Helpful staff, lovely & clean
Stayed 1 night in Jun 2022

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a one night base. Lovely breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Fazeel

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Room was good for 3 people. Would not recommend for old people and kids as there are a lot of stairs.
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central london, really friendly helpful staff, well thought out compact rooms with nice extras includes

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Cleanliness
The room was really loud.
Stayed 3 nights in Aug 2024

8/10 Good

Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Friendly and accommodating staff…they stored our luggage when we got there cause it was too early to check in and also stored our luggage after we checked out. Very good breakfast.. no elevator
Stayed 4 nights in Sep 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. But stairways were steep and narrow. Being on 3rd floor with no elevator was hard on us with bad knees and COPD. Would use again next time in area but would request a lower room
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel, great staff.

Our stay at the Wellington was exactly what we needed. Friendly staff from check in. The room was clean and tidy, the bed was comfortable and despite being right next to the train line the noise didn’t keep us awake. The coffee bag were a welcome surprise and a lovely touch. The bathroom needs a little work as it was tired and could do with a bit of shelving and somewhere next to the sink to hang the hand towel. Breakfast was fab, and overall I would rate our stay as excellent.
Stayed 1 night in Dec 2023

8/10 Good

Andac Baran

Liked: Staff & service

Mixed experience

I recently stayed at this hotel and had a mixed experience. The check-in process was smooth and efficient, which got things off to a good start. However, there is no elevator, and accessing the upper floors requires climbing narrow, steep stairs—which was quite inconvenient, especially with luggage. The room was reasonably clean, though not spotless, and overall just okay. The furnishings and infrastructure felt quite dated—not in a charming or vintage way, but more on the worn and tired side. The bathroom was especially small and felt quite claustrophobic. On the positive side, the lobby and restaurant areas had a great atmosphere, which made spending time outside the room enjoyable. The location is excellent, very central and convenient for exploring the area. If you're looking for a well-located hotel with character in the common areas and don’t mind sacrificing modern comfort, this might be a decent pick.
Stayed 2 nights in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities
Not too bad. The only thing I didn’t like was the long skinny stairs to get to the room. Hard to carry my bid suitcase up the flights.
Stayed 2 nights in Nov 2023

2/10 Terrible

Elin

Disliked: Staff & service

Terrible service

We arrived at reception having booked a room for two adults and a twelve year old child, and they told us that they did not have a room for us because there was no space for an extra bed in the room. I had booked for two adults and a child! They just said they would cancel our booking and refund the money. They did not offer to help us find a new room for the night. I can´t give a review for the room since we did not get one. But maybe that was a good thing since the noise in the pub was deafening.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s basically a big pub opposite the country’s busiest railway station so expectations weren’t high. I’d drank there a few times before but never stayed. The stairwell and carpet are tired and there was no carpet in the room. Also needed a blackout blind to deal with the bright light from the station but the glazing kept most of the noise out. But the good stuff! A lovely room - nice wood floor, excellent shower with wash products, really good coffee tray inc chocs and a complimentary fridge which inc soft drinks and a couple of little bottles of London Pride! Breakfast in the pub area was absolutely fine with the hot food to order. Great location for all central London needs if you’re a tourist (I work here) and good value for what you get. Well done Fullers
Stayed 1 night in Feb 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was a bit disappointed because my Tower was a bit 'rundown' / needed some TLC & my 'window view' was truly awful. However, given the location near Waterloo Station those options are limited! BUT that impression changed as I settled & realised what value I was getting for my money! My very compact double en- suite room had everything one could want - already aware there were limitations. It was clean with generous linen supplies & complimentary provisions. The Staff were friendly, cheerful & helpful. The Food was superb, although I only had the Breakfast Option this time. My Compliments to The Wellington's Chef David - his presentation has flair & he should consider entering Professional Master Chef & could stand a good chance of making the Finals! It has a large,well stocked & very busy Bar & Restaurant area decorated with historical murals; filled with happy patrons from lunchtime on and many big screen TVs, showing all the Sport.The Location of the Hotel on South Bank is excellent in terms of Transport Services & easy access on foot to many of London's Cultural & Tourist attractions.The Wellington Hotel is steeped in a fascinating history of its own & I was sad to leave after my two night stay. I would not hesitate to book in there again - if I am lucky enough to get in! (Foot Note:The accommodation area is not suitable for those who are Physically Challenged as there are no lifts & the stairs are narrow, twisting & steep.)
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Cute. Only stairs so stairs were a workout but nice place
Stayed 4 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness
Very good breakfast and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right across the road from Waterloo Station. Next to train lines and road but glazing and earplugs (supplied) meant it was not disruptive. Complimentary drinks in fridge and toiletries. Outstanding breakfast range.
Stayed 1 night in Aug 2025

6/10 Okay

Jaana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Varmt

Det var minst 35 grader varmt på rummen och det kröp råttor på fönsterbrädan utanför så vi kunde inte vädra.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great room and breakfast great with plenty of choices. It was extremely hot as it was hottest day at 32 degrees so air conditioning would have been great. Will definitely stay again but at a different time of year.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
The Wellington is a great place to stay if you need to be close to the central action of London. Many areas are within walking distance and the Waterloo train station is directly across the street. I stayed in a room with my wife and daughter, which met our needs perfectly. It was a decent size, was clean and had moderate updates. The building is quite old, so it is quite worn in many areas. For example, carpets, walls and railings in the main stairwell. Cracked paint and built in dirt around windows etc… So if your preference is new and shiny, this won’t be for you. However, we all enjoyed our stay. The breakfast each morning in the pub was perfect, lots of options and the staff and service was excellent. I would definitely recommend the Wellington.
Stayed 3 nights in Jun 2025