Clean room, accommodating staff. Breakfast at the restaurant downstairs was delicious, service a little slow. Location is great to walk to most shops and Hyde Park.
Postage size room on top of staircase with dirty linens at the bottom. Full bed. Miniscule bathroom. Toilet broken..no flushing. week.
Super expensive.
This property is 4 historic townhomes that have been renovated into a hotel. Loads of character located just a block for a less busy underground station. Oxford street shopping, fantastic restaurants and parks abound. We had a two bedroom so our daughter had her own space. Came with a kitchen and full bathroom. Would most definitely stay again.
We found out after booking that the property was under renovation. The staff was all very nice and kind but there is construction debris and noise everywhere, the air conditioner was dripping on our table and belongings, the elevator super slow, and the overall condition of the property not very good. It is a very convenient location, and has old charm. I believe once renovations are completed it will be nicer.
เข้าพัก 5 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Ian
18 มิ.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Liked the location near Marble Arch tube station and in a safe area. While rooms are old they are more than comfortable. Once renovations to lobby and restaurant areas are completed cleanliness rating should go.up. Overall, an excellent stay,
The hotel was under construction when we stayed so overall we felt we paid more than what we got. The decor is outdated but construction was in the works so it will be better soon.
Hotellet är under ombyggnad och är delvis en stor arbetsplats. Vänta med att bo här till dess att arbetena är klara. Då kan det bli ett fint nyrenoverat klassiskt hotell
the hotel shouldn't really have been open, too much building work going on - the downstairs is a mess!
เข้าพัก 1 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sarah
25 มิ.ย. 2026
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Lots of renovation work underway downstairs so be prepared for disruption coming and going from the property. Also, those work people and even some staff will just push past you in corridors, which isn't great as a guest.
Bedrooms are tired as well, especially single rooms. Location good.
I would like to spend some words.
To begin with, it is worth highlighting the sweetness of VALENTINA.
She just makes the difference at the reception.
Moreover, I feel like this hotel is a bit underrated. They would deserve way more support, as their quality price is definitely solid. Especially for the location.
The staff were excellent and the rooms were very nice (we stayed in 2 different rooms). The building is older but very nicely furnished. I would definitely stay here again.
เข้าพัก 4 คืน, กันยายน 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lorraine
18 ก.ค. 2026
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This hotel is quite dated and shabby. The decor is tired. The air con leaked so the floor was wet. The tv’s didn’t work very well either and we had to call someone to the room 3 times to try and resolve it. The hallway was being decorated so you couldn’t take the stairs and the lift was tiny with big queues including the stafff