6/10 พอใช้
Lindsey
5 พ.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The room was clean and the view was great. Some of the staff were brilliant (thanks, Jolo Antonio!) and others seemed very inexperienced. I was very frustrated that the sauna was broken and unusable, and this wasn’t mentioned anywhere in advance — I literally came to use the sauna and spa, so I would’ve come another time. Given the star rating of the hotel it was also a shame that the spa facilities weren’t better managed in terms of numbers (they were so full and noisy, with occasional shrieking and yelling, which was a shame; it would’ve helped to request that guests were quiet in the spa area). It was very disappointing that I asked several people for decaf coffee but no one could procure any during my stay. Overall, a really disappointing experience given the hotel’s star rating.
Lindsey
เข้าพัก 1 คืน, ตุลาคม 2025