The staff was very helpful and went out of their way to help answer any questions about the room or London. We really enjoyed some of the private areas the hotel offered to staying guests.
Another amazing Firmdale hotel! Located in lively Covent Garden, the hotel is on a lovely street filled with great cafes, restaurants and shops. The property is a peaceful oasis. The rooms are large, super quiet and comfortable. The decor is stunning, and the staff is so nice. I can't wait to stay here again!
What an extraordinary hotel! I have stayed at many exceptional hotels and this one rates at the very top! The rooms were beautiful and the staff truly go out of their way to assist in every manner. The hotel even has a mini-theater in the basement where we watched the finals of the World Cup!
We enjoyed the library very much. It was a relaxing place to sit, read, catch up on email, and so on, with refreshment from the well stocked honor bar.
We had such a fantastic stay at Convent Garden Hotel. The staff were so attentive from the start. We were able to shower and clean up after a long flight despite being early for our reservation. The room was great, the bed was heaven, and the shower had the best water pressure I have every experienced. We were sad to leave this place and move onto our next part of our journey.
Ideally located property with delightful rooms and attentive staff - we had a marvelous visit and were thrilled that we chose to stay here for our January London trip!
I've been staying at The Covent Garden Hotel for years now... it's my go-to hotel in the city, and it never disappoints even the most discerning guest. The location is central to everything, the staff are amazing, and the amenities are best in class. The food, drinks, and breakfast are all top notch, making it the perfect place for business meetings or time with friends and family.
The neighborhood is fantastic too...everything is walkable in under 10 minutes, from West End plays and great boutique shopping to lovely restaurants, curated coffee shops, pastry spots, and ice cream shops.
Just book it. You will not be disappointed.
Always lovely. The location is superb, within walking distance of museums as well as the theatre. The rooms are individually creative and comfortable. It feels like you’re staying with a kindly well-off friend, not a sterile hotel.
I can't see how anyone can say anything negatively or indifferent about this hotel. I am a very picky traveler and appreciate great service and from the moment I checked in to the hotel, everything and everyone was spot on. The hotel is immaculate. The service was better than at any hotel I have experienced. I highly recommend this gem of a hotel. Look forward to staying again and thanks again to Ben who made my stay feel like I never left home. I appreciate you all!