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"Everything is clean and tidy, very kind and bright staff. The onsen was also nice. Although the room was a bit small, we had excellent time."

"It was a very nice experience "

"Our stay here was absolutely amazing during Obon festival. It is walking distance from Kyoto station, two malls and 3 conscience stores within 5 min walking distance. The staff is kind and very helpful with providing any food recommendations and as well as quick guides (ie., direction and history) to near by events. The amenities were amazing and available on the lobby and encouraged to take what you need as a part of the eco friendly initiatives in the hotel. There is a public bath accessible for guests and massage chairs at a cost. There is a laundry change machine available on the first floor but I do recommend avoid using the laundry machines, if possible. There are only 5 machines with both wash and dry functions on the same machine so there is quite a bit of wait for a machine and after completing a wash/dry cycle, your clothes are still wet. Otherwise, the entire stay was amazing and would definitely stay here again. "

"So so but most waitresses don’t speak English "

"Beautiful hotel, lovely amenities, and the *best pillows. We had an incredible view of the city and train station, including the Shinkansen, which was an unexpected bonus. Location was fabulous for getting around on the trains. Really made our trip to Kyoto! "

"Good hotel, very convenient "

"Having stayed at a hotel near Tokyo DIsneyland last week, this hotel was a vast improvement in the way of convenience and location. Walking out of the train station and seeing everything was great. There are 3 Lawsons and a 7-11 between the station and the entrance to Universal Studios. There is only one washer dryer on each floor so I had to go 4 floors below my own to find a washer dryer that was available. The staff helped us with luggage forwarding. It was so great to walk 5 minutes to the hotel after a long day at Universal."

"Nice hotel located close to the train station. Family mart and lawson just under the building. "

"Very satisfied with the hotel. Super good loction and great service！"