"Staff was very friendly and helpful. Helped us book all our excursions. Helped us with transportation to different locations. Hotel was very clean and provided us with extra amenities when asked "
"AC wasn’t working, got to swap rooms. In the new room the shower didn’t work. The biggest downside was all the mosquitoes. I counted 10+ on my bathroom mirror and they kept me up all night. "
"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
