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"Muy buen servicio, sus mejores areas el beach club y roof top"

"Good stay but with operational flaws unexpected for this price. Room service missed 2 days and towels required prompting (I hate complaining). It left me wondering if we had offended someone? Buffet greens looked days old, steak cost extra, and Blue Agave served BBQ sauce instead of typical fresh pico de gallo. Pool lacked a walk-up bar; ordering via tablet took too long. Pizza bar under construction or was closed all week. Missing pool bar tiles are sharp for kids, and poolside smoking forced...

"Overall, it is not bad. I think this resort is getting old. Staff were not very helpful sometimes. Not many staff are working in the pool area serving foods and drinks. We also had big cocroches two times in our bathroom. Foods were ok. It is family-friendly. Water park and kids area are nice. My kid loved them."

"Amazing week here!!! Beautiful"

"It was a great stay! The staff was awesome and the place was clean"

"Great staff , good was good. The hotel needs maintance"

"Espectacular, y una vista al mar hermosa. El personal sumamente atento. Volvería de nuevo"

"Great hotel"

"The space is nice if you have a big family or teenagers that need their space. Room service was good - limited options but the burgers were nice and its open 24/7. The food at the 2 onsite restaurants were good. I liked the italian restaurant - just make sure to book a reservation. The all you can eat restaurant was ok but the pressure to tip on a zero dollar bill after eating the same items from the buffet was very annoying. My teenagers did not like to go there because of this. It was like a...

"Nice place friendly people"

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"Me encanta este lugar !! Es perfecto, la cómida deliciosa y hay 24\7 el agua de la piscina es calientita, las bebidas muy buenas"

"Too many stairs, limited menu, but acceptable"

"Amazing staff come here every year and get treated with the same respect"

"It’s a starter hotel. The couch was stained but the pool was very clean and the restaurant was ok. Great access to the beach. Hotel needs to be renovated and minor fixing. But overall if you’re traveling on a budget you can’t complain. Check in is at 3pm sharp not one minute before. We waited by the pool for 3 or 4 hrs because they wouldn’t let us check in early. But they were helpful with directions also with things to do off the resort. Not much to do on resort so look up outside activities....

"Great place for a few day getaway"

"Las instalaciones falta de mantenimiento, las duchas sin agua, el staff no sabían lo que le preguntabas, mucho desconocimiento"

"First time at the resort as a solo traveler I was pleased on how beautiful and clean the property was. All the employees knew English so that was a plus, the staff was very pleasant, entertainment every night and The After Dark Club was live and pack. Over all I will recommend and visit again"

"Friendly staff and great location for travellers!"

"Everything at the hotel was excellent, from the food to the staff and all around the whole experience. The only exception was the way one hotel manager on duty handled a specific issue. We had reserved a king bed room, but because we didnt get to check in until after 9pm, they over sold the unit and gave us a double bed for the first night, which was not a big deal. The next morning we were told that check out time was 11:00 and that we had to have our stuff packed and out and that we would be...