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Hotel Hacienda de Castilla

3.0 star property
Comfortable hotel near Ultramar Ferry Puerto Juárez

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Hacienda de Castilla

Outdoor pool, pool loungers
Front of property
Standard Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk
Mexican cuisine
Standard Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524
  • Popular LocationUltramar Ferry Puerto Juárez3 min drive
  • Popular LocationLas Palapas Park4 min drive
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

7.2/10 Good

Highlights

Air conditioning
LED TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, down duvets, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, down duvets, in-room safe, desk

Room Standard

7.5/10 Good
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Hotel Hacienda de Castilla is located in Downtown Cancun, a neighbourhood in Cancun, and is in a rural area. Puerto Cancun Marina Town Center and Plaza 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Ultramar Ferry Puerto Juárez - 3 min drive
  • Las Palapas Park - 4 min drive
  • Plaza 28 - 4 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Cancun Mall - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • McDonald's - 10 min walk
  • Donceles 28 - 11 min walk
  • Cocina Economica Marbella - 10 min walk
  • Puente Puerto Juárez - 9 min walk
  • Subway - 9 min walk

About this property

Hotel Hacienda de Castilla

Hotel located in Downtown Cancun
Take advantage of a library, a bar and a restaurant at Hotel Hacienda de Castilla. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A billiards/pool table, a 24-hour front desk and multilingual staff
  • A TV in reception, 1 meeting room and free newspapers
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hotel Hacienda de Castilla boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 170 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Hija de Villa

Things to do

  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 250
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per night
2 total (up to 44 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda de Castilla
Hacienda de Castilla Cancun
Hotel Hacienda de Castilla
Hotel Hacienda de Castilla Cancun
Hotel Hacienda Castilla Cancun
Hotel Hacienda Castilla
Hacienda Castilla Cancun
Hacienda Castilla
Hacienda De Castilla Cancun
Hotel Hacienda de Castilla Hotel
Hotel Hacienda de Castilla Cancun
Hotel Hacienda de Castilla Hotel Cancun

Frequently asked questions

Does Hotel Hacienda de Castilla have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Hacienda de Castilla?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda de Castilla on 1 Jun 2024 start from ฿871.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda de Castilla pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 44 lb per pet. There's a fee of MXN 100 per pet, per night.

How much is parking at Hotel Hacienda de Castilla?

Hotel Hacienda de Castilla doesn't offer parking.

What time is check-in at Hotel Hacienda de Castilla?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 250 (subject to availability).

What time is check-out at Hotel Hacienda de Castilla?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Hacienda de Castilla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per room applies.

Where is Hotel Hacienda de Castilla located?

Located in Downtown Cancun, this hotel is 0.2 mi (0.3 km) from Séptimo Día Adventist Church and 1.3 mi (2.1 km) from Ultramar Ferry Puerto Juárez. Mercado 23 and Museo Iconografico de la Carrera Panamericana are also within 1 mile (2 km).

Hotel Hacienda de Castilla Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 171 out of 740 reviews" "
Rating 8 - Good. 261 out of 740 reviews" "
Rating 6 - Okay. 170 out of 740 reviews" "
Rating 4 - Poor. 72 out of 740 reviews" "
Rating 2 - Terrible. 66 out of 740 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jesus israel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You can hear through the wall of everyone.
Stayed 6 nights in May 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my kind of place! It's so easy with the bus stop just a 3 minute walk away. The beach access is amazing. I loved the staff, the food and the incredibly laid back atmosphere.
Stayed 6 nights in Apr 2024

10/10 Excellent

IRMA

Liked: Cleanliness, staff & service, property conditions & facilities
Para mi y mi familia está excelente y excelente precio
Stayed 5 nights in Mar 2024

10/10 Excellent

Emely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was amazing! Place is lovely, just the neighborhood..
Stayed 2 nights in Mar 2024

6/10 Okay

virat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024

8/10 Good

WENYU

Travelled with family
Liked: Cleanliness, staff & service
Bus terminal to hotel zone is 4 mins. To downtown mall is 6 mins. Many restaurants. Facility needs update but in ok condition for the price.

8/10 Good

Manuel

Business traveller
Esta bien
Stayed 10 nights in Dec 2023

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nunca había agua caliente el cable no servía el internet tampoco la alberca siempre estuvo cerrada el cuarto nomás estuvo completamente limpio cuando llegamos después de eso nunca pusieron ni jabón ni shampoo lo único bueno el restaurante y las personas de la recepción pues si es buena la atención allí aunque claro ellos no pueden arreglar nada
Stayed 3 nights in Oct 2023

10/10 Excellent

Augusto

Stayed 1 night in Aug 2023