"I loved the private villas. Loved that we had our own secluded outdoor onsen. I loved how well taken care of the place was. It is starting to show its age however as the inside in the rooms smells strange. Other than that everything was great."
"Super beau et grand. Excellent pour une famille avec tout les accessoires nécessaire. Onsen et bain de pied magnifique. Généralement propre mais un peu poussiéreux. Manque un peu d’instruction en anglais pour les électros."
"The whole experience was lovely. The hotel was so peaceful, the staff so kind, and the food delectable. The public onsen was the perfect way to relax after a long day of travel. Such a unique experience, highly recommend!"
"Property is very nice. Rooms are very large for Japanese rooms. The staff in the reception area were nice but at the same time gave a weird vibe. The hotel itself had a stuffiness of “old money” . Even though the restaurant in the hotel was well reviewed we had a bad experience there. Drinks were messed up as was the servicing of the food. The experience was not good at all. To the point that we cancelled the second reservation that we had in the Japanese restaurant at the hotel. We all got massages and those were very good. Overall, had hoped for a better experience considering it was a five star hotel."