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"Room is super clean; staffs are amazing!! Always the best time at pullman."

"Là chambre wow. Le personnel ne parle pas anglais ni francais "

"Room was great. Had a great stay"

"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"Friendly lady to greet you, private clean rooms with a/c…. 10/10 stay"

"The location is out of the main city area. However that’s what I wanted as I wanted to travel to other areas and use the location as a base. This property was excellent value in a junior apartment. I give the staff 10 out of 10."

"Located by this plaza not too far away from the Haiphong train station and other stores. The room, with no window, was very clean and quiet, with a separate enclosure for the bathroom. There were multiple wall outlets for charging devices. The staff spoke little English but they were very warm and friendly. "

"Great areas and convenient to town."

"두번 생각하지 말고 오세요. 하롱베이 가는거 예약 못하고 왔는데, 앞에서 다 도와주셔서 합당한 가격에 하롱베이 가는 차 예약도 도와주시고, 조식 9층에 있어서 불편하지 않게 푸짐하게 맛있게 먹었고, 방이랑 화장실 완전 너무너무 깨끗하고 깔끔하고 좋아요! 아! 처음에 들어갈때 계단보고 당황하지 마세요, 엄마가 최근에 무릎을 다쳐서 다리가 불편했는데, 옆 주차장 보면 안에 엘리베이터 있어요. 그거 타고 2층 누르면 로비에요!"

"Very decent breakfast with 10 different options, helpful and polite staff, clean and quiet room, on the busy Van Gao road but away from the noise, plenty of restaurants and cafe around, will definitely come back, ideal for business stay "

"Schöne Anlage und gutes Frühstück, aber der Service war für ein Fünf Sterne Resort absolut enttäuschend. - In der letzten Nacht konnten wir stundenlang nicht schlafen, weil eine Mitarbeiterin nachts über Stunden laut mit Wagen über den Flur schepperte und permanent in ihr Walkie Talkie schrie - Checkout dauerte über 15 Minuten, wir wurden mehrfach mit „5 Minuten“ vertröstet und erst nachdem wir angekündigt hatten zu gehen, passierte überhaupt etwas - Vor der Anreise keinerlei Antwort auf...

"Room was clean, bed was comfortable, great location and staff were grit and helpful 😉 "