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"Booked a 2 days/1 night cruise with Orchid Classic. Above all a big shout out to the staff. They do go a long way to give you the best experience. In particular, Hoa was looking after us and she has delivered a fantastic service. The boat is a little tired but very comfy and has all the required amenities including a jacuzzi and some kayaks. Ha Long bay has disappointed as the water is quite dirty. There are far too many boats, not providing any privacy on the boat. The activities included...

"Basic clean Central and convenient- good value for money"

"Our stay at Flamingo Cát Bà was disappointing and far below expectations. While the location and ocean views are beautiful, poor communication and inconsistent management overshadowed the entire experience. We received conflicting information from staff regarding early check-in and breakfast. We were led to believe an early check-in around 8:00 AM would be available, but that was not the case. We were also told breakfast was included, only to later be informed there would be an additional...

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"Clean rooms, accommodating staff, clean sauna and spas."

"Wonderful staff, very friendly. Beautiful colonial style hotel."

"A great place to stay. Excellent customer service. The entire team was awesome. Very hospitable and caring. I will always stay here whenever I visit Hai Phong. Awesome experience."