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"No fuss easy check in, easy access to train and bus, great and inviting swimming pool, dry and steam sauna."

"The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer...

"Can’t beat the location. Beautiful access to everything you need and the views are amazing"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The hotel is really lovely. The breakfast is plentiful and delicious. I loved the Masala chai, the dosas and the buffet. All the staff (checkin/restaurant, housekeeping, concierge) are all pleasant, attentive, helpful and knowledgeable. I really enjoyed my stay. The only comment I have is that my room (executive room) while comfortable was very very plain and boring. The lack of decor was obvious and any expenses associated with adding some color or touch of uniqueness (flowers, vibrant...

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"There’s a heat wave in London right now and this was one of the only places we could find with air conditioning for a reasonable price. The wife and I were actually surprised by how comfortable the pods were. I could have stayed there all week had they had the availability!"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"The staff were excellent, the breakfast excellent, the room...far too small and far too hot. One fan was simply not enough, but there isn't room for two of them"

"Hotel was clean and"

"A spectacular river view and nice room if you pay more. Lovely gardens for the heart of the city/Wharf. This hotel could be great if it improved a few basics. Check in was poor as they migrated to a new system. We waited 15 mins as the first in the queue with no offer of a complimentary drink. The rooms need kettles. We asked 5 times before one was delivered with tea bags also requested. Only drink on offer was coffee. Breakfast at 9.30 am was stone cold as the hotel is geared toward business...

"Was great!! Would definitely stay again"

"Good hotel next to huge park and very convenient with shops around."

"Charming hotel in Mayfair. Nice rooftop."

"Unfortunately I cannot recommend this hotel. They have rooms in the basement! For the amount of money they charge a night, it’s completely absurd for them to think people will be ok with a room in the basement. It’s felt so cluster phobic, it was dreary, no windows and it was dark. There was constant noise coming from the ceiling they kept me up at night. I think it was the elevator machinery. I complained to the front desk and asked to be moved. They said they could “possibly” move me but would...

"Great experience , great location, nice room. Staff was friendly and I recommend staying at the property."