Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: from approximately GBP 20 per person
Nearby parking fee: GBP 44 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Frequently asked questions
Is The Kensington Hideaway pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Kensington Hideaway?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Kensington Hideaway on 25 May 2026 start from ฿5,773, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Kensington Hideaway?
The Kensington Hideaway doesn't offer parking.
What time is check-in at The Kensington Hideaway?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at The Kensington Hideaway?
Checkout is at 11:00 AM.
Where is The Kensington Hideaway located?
Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mile (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained.
We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were leaving. Need to do better. Room small but worked well with appropriate furniture. Shower - power was lacking, looked great but disappointing. Good area, with short walk to the tube. Overall, yes I would stay again but customer service needs to improve.
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Christopher
Stayed 1 night in Feb 2026
Verified
8/10 Good
William
16 Feb 2026
Liked: Cleanliness, staff & service, amenities
Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything.
The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
William
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jeff
16 Feb 2026
Liked: Cleanliness, staff & service, amenities
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
I would have rated this property an overall excellent with the exception of one major issue. The hotel is beautiful, new and has gorgeous decor. Our king room, although “compact” had NO storage for our clothes other than 5 hangers. No chest of drawers, shelves, etc. I had to stack our packing cubes on top of a vanity serving as a nightstand. We stayed for 3 nights but for longer stays the lack of storage would be uncomfortable since you’re practically living out of your suitcase. Very unfortunate! Beautiful design and decor with no practicality.