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"I would have given a 3 or even 2 star just because how inconvenient and expensive the parking is, but we were offered a free upgrade for our room so at least the stay was really awesome"

"Absolutely would recommend this hotel to anyone coming to NYC, convenient to subway also located an easy walk to Battery Park and Wall St. many places to eat and shop. The staff were very attentive and helpful. The hotel was clean and the rooms were great. Only minor complaint was waiting for the elevator."

"Spectacular views, the room was small. Requests needed to be made in order to have your room made up. This was the first time for no service, unless requested. For the price per night I found this lacking. But the view was Spectacular, room was clean and compact. 13 minute walk to Casino and Restaurants. Enjoyed a steak dinner in their in house steak restaurant. Excellent."

"Found everyone was good but the valet parking staff very unfriendly during check-in. Different staff during checkout was seamless and professional."

"a1"

"The hotel is excellent. The staff is great! Not only was I checked in early, but I was given an upgrade to my room with an excellent view. I come to New York often and I definitely want to stay here again."

"Good"

"Great experience"

"The staff was helpful and the rooms were great. I took the city few because that's what's w"

"The hot tub was not working properly but hopefully they got it fixed but the pool was great. The room was very clean and the view of the falls was the best."

"Staff was nice, room was spacious and clean, and the bathroom was to die for!! It was also the perfect spot to walk around Clifton hill we will stay here again!"

"It’s such an impressive building and location but theirs absolutely no atmosphere in it, background music boring , seating uncomfortably in lobby area and a convenience shop that is more expensive than Tiffany’s . Sliding bathroom door in my room gives it a barn conversion look . Disappointment in truth "

"Nice clean hotel. Staff friendly. Beds comfortable. Hotel was nice and central close to subway"

"Very clean and friendly staff "

"Beetje gedateerde kamer maar wel schoon en goede ligging,hadden kamer aan achterzijde dus prima voor de nachten geen geluid. Ligging perfect, zijstraat van Times Square en veel bezienswaardigheden op loopafstand."

"Everything was very nice and clean only "