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"Room I stayed in (529) had a noisy ventilation system, making it difficult to sleep. Bathroom door would not stay open on its own. "

"Clean room, easy check in process"

"Muy limpio y siempre recomendado"

"Our suite was perfect, spacious separate sitting room & impeccably clean. We had the breakfast package, Le Matin is a WONDERFUL restaurant. So glad we opted in for breakfast, we had a delicious and leisurely start to our day. The immediate neighborhood is very nice, lots of families and quiet. The Lucerne team was kind and professional, we arranged airport transportation thru the doorman. Couldn't have asked for a better stay and experience. We will definitely be returning. "

"Everything is good "

"It was awesome "

"Very clean hotel. Great location. Near subway line and lots of food and coffee choices nearby. Will stay here again on my next trip to NYC"

"Great staff!!! Nice, clean, comfortable room. Room was definitely small but the extra little touches made up for it. Quiet but convenient street that felt safe. No restaurant on site but plenty of places within walking distance and their in house 'store' was well stocked. Room was a little warm the first night but once the AC kicked in it was fine. Would stay here again! Really great staff!!!"

"Wonderful hotel with fabulous amenities!"

"Center of the mall. "

"Stopped at The Wallace for a night while visiting colleges with my daughter. It is a very nice and reasonably priced hotel in a great location on the Upper West Side. Easy walking distance to Central Park, the Natural History Museum and any number of restaurants. I would not hesitate to stay here again on a longer visit."

"Good"

"The staff were outstanding. So friendly and helpful."

"The property was close to our family, convenient to highway, clean, very welcoming to our pets. "

"Very quiet and clean room. "

"Clean rooms and facility. Free self parking & free complimentary valet parking. The staff were all friendly and gave GREAT customer service. Free hot breakfast. Would definitely recommend!"