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"Lovely views, friendly owners, great extras that made our stay boutique, such as plush towels, double sink, complimentary parking, snacks, coffee and bath toiletries. We couldn’t have been more comfortable! Thank you Steve and Cindy! "

"The hotel was clean, loved that they had a restaurant for breakfast and dinner. My only complaint was that our sliding door to our bathroom wouldn't stay closed we had to jimmy it each time to get it to stay closed. But loved everything else about the hotel and it's staff."

"Rooms clean and common areas. Free coffee should run longer in morning. Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive."

"We were welcomed and well cared for during our entire stay by Janell and Olenka at the front desk. Both concierges were friendly, attentive and knowledgeable about the hotel’s services and surrounding area; honestly, they made our stay at this delightful hotel just wonderful!"

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"great frontdesk staff"

"nice"

"Excellent service from staff. Centrally located within walking distance from points of interest."

"Staff are the best."

"When I made the reservation, the picture was quite different from the room. It was tiny. The bathroom smelled of urine and the tub had rust stains. We brought this up to the front desk & told we couldn’t get another room. The only thing they could offer was a refund & we could go somewhere else. Trying to find a last minute hotel in that area with a reasonable price wasn’t going to work. They only offered a can of Lysol for the smell. We were suppose to receive a complementary beverage card at...

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Good service and great access"

"Great location and above average quality hotel. However driving to get to the hotel and waiting for your vehicle when checking out is a tremendous headache. I would only stay here again if I were commuting into the city."

"The room was quite dirty - there was pee all over the seat when I arrived, the walls are all heavily scratched and generally it just feels like an old kind of gross feeling room. The bed and pillows were clean and comfortable but the rest felt just old and run down overall. Most of the elevators were not working so you also have to wait a long time for the elevators."

"Excellent professional & friendly employees across the board. The room was super clean and comfortable, with a great shower. The ac doubled as a CONSISTENT & effective white noise machine - the kind that doesn’t wake you up several times, as we’ve often experienced with several other hotels. We definitely recommend this location."

"The staff was great. The location was great. My room was very comfortable, although showing a bit of wear and tear (knobs missing from lamps, a small tear in my bedspread, older and not particularly well-functioning soap dispensers in the bathroom). Just some little things that could have made a good stay better. And I really dislike the nightly "facilities fee." I know a lot of NYC hotels charge them, but they are ALWAYS irritating and seem like a bait and switch (the offered rate is not as low...

"Good"

"Es gibt nur ein Wort, dass das Artezen Hotel beschreibt: Wow! Wir waren schon in mehrere Hotels in NYC, aber keins war so wie das Artezen. Große Zimmer mit begehbaren Kleiderschrank, ein schönes und großes Badezimmer, unzähliger Stauraum, ein bequemes Bett und jeden Tag frisches Wasser und Kaffee auf dem Zimmer (zwar gegen Bezahlung, aber trotzdem super). Es ist sauber und das Personal ist zuvorkommend und soooooo freundlich. Ich bin ein pingeliger Gast, aber hier gab es nichts zu...