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"It’s very well equipped and 5 mins away from all the attractions."

"Staff were all lovely and hotel is the perfect location, right next to Cardiff castle "

"Everything is was absolutely amazing "

"Great staff, clean room, breakfast great, spa great"

"Stayed here many times never been disapointed , great breakfast great staff would highly recommend"

"Very nIce hotel modern good facility’s and nice food "

"Nice"

"Didnt have breakfast ,but had evening meal , excellent "

"Extremely helpful and friendly staff. Comfortable clean accomodation."

"Great location, friendly staff. Breakfast and check out times allow you to relax and unwind. Meal in restaurant was excellent too."

"Clean room friendly staff ideally situated "

" Upgraded room was brilliant. Large and very clean "

"The rooms are nice, functional and have large snart TVs, tea and coffee and everything else you would expect, but the best thing about this hotel is its staff. They always give a warm welcome, are helpful and treat you like friends, especially Jules and Beth."

"Couldn’t fault it. Very good standard all round. "

"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else....

"Everything was excellent "

"Clean and tidy, good breakfast "

"Great breakfast. Got free breakfast included as an upgrade"

"We visit every Christmas and the condition of the hotel gets better and better each visit. So good to see a property being invested in and maintained. The rooms, staff, food and bar are really excellent. Only very minor gripe - some smoked salmon at breakfast would be nice."