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"Staff were excellent and very clean room."

"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."

"Lovely place. Very tastefully done."

"The Staff were very helpful including finding us a new room when the first was too noisy (David). Including a complimentary breakfast to make up for our inconvenience. Sadly the hotel has become dated needing refurbishment of bathrooms, plumbing and general modernisation within its historic and lovely interior. Very sad to hear of all the Staff being made redundant."

"Beautiful property in lovely grounds. It was a very last minute break, and we just opted for a Classic Room, but it was spacious with an excellent bathroom and a beautiful view of the gardens. The staff were friendly, helpful and efficient throughout. We wouldnt hesitate to recommend the hotel and are already looking forward to a return stay."

"very clean, staff were vert attentive with out being intusive, a difficult balance. All staff were very professional and welcoming. We would definetly stay again."

"Looks good on the eye but overall the rooms are awful"

"This is our go-to hotel while visiting family in the area and once again, we weren't disappointed. Staff are friendly and helpful. The air-conditioned rooms had everything we needed. Breakfast had a great selection...I don't think I've ever seen hotel staff test the buffet's food temperature before! Wow! I was impressed. They obviously take food safety very seriously. Usually we worry about parking because there is a very small car park at the side of the building, but this time we were thrilled...

"Breakfast Complaint I would like to make a formal complaint regarding the breakfast service on the first day of my stay. Despite paying approximately £400 for breakfast, the experience was extremely disappointing. Due to poor organisation and a lack of available tables, we had to wait a considerable amount of time before being seated. By the time we were able to access the breakfast buffet, there was very little food remaining. The overall service fell well below the standard I would expect,...

"A little bit hot in the rooms but other than that great, Good free breakfast,"

"Very clean room and bathroom, full length anti slip mat for the bath. Excellent tea could have done with more on the room. Hotel close to town centre and easy to find. Advise that you patk in the car park under the hotel, entrance is before the hotel car park entrance. Pool, sauna clean and relaxing environment"

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"Clean room with enough free space, bathroom was quite small , shower was dated and needs replacing. I stayed during a hot weather spell and the fan in the room wasn’t the best and was too noisy. Staff were friendly and the breakfast was good."

"Very polite and helpful staff very clean and tidy general areas and the rooms were immaculate some furniture looked a little dated but certainly were not damaged in any way and still very servicable I would definitely stay here again and recommend it to others."

"Lovely period property"

"The location of the property is fantastic. The biggest disappointment was we stayed over a very hot weekend and there was no installed air-conditioning therefore a Mobile Aircon unit was brought to the room but it didn’t work and the room was absolutely sweltering all weekend. We couldn’t sleep during the heat and it spoilt our stay."

"Everything good except the breakfast it was terrible"