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The Parkgate Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Property preview
Reception hall
Infinity pool
Reception hall
The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is ฿3,693
฿4,431 total
includes taxes & fees
21 Sept - 22 Sept
Infinity pool

Spa

The on-site spa has 4 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages and wellness treatments such as body scrubs. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sept 15 - Sept 16
Check availability for tonight Sept 15 - Sept 16

Tomorrow

Sept 16 - Sept 17
Check availability for tomorrow Sept 16 - Sept 17
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Separate bath and shower
Hairdryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Cardiff International Arena - 8 min walk - 0.7 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff University - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.4 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk

About this property

The Parkgate Hotel

Upscale eco-certified hotel near Principality Stadium
Located close to St. David's Hall and Cardiff Castle, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a massage or a facial at the on-site spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall and 3 meeting rooms
  • A front desk safe, massage treatment rooms and a 24-hour front desk
  • Guest reviews speak highly of the dining options, breakfast and overall value
Room features
All 169 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 28.00 for adults and from GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Parkgate Hotel?

As of 15 Sep 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 21 Sep 2025 start from ฿3,692.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Checkout is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 5-minute walk of Principality Stadium and St. David's Hall. Cardiff Castle and Cardiff International Arena are also within 10 minutes. Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1334 out of 1738 reviews
Rating 8 - Good. 237 out of 1738 reviews
Rating 6 - Okay. 107 out of 1738 reviews
Rating 4 - Poor. 36 out of 1738 reviews
Rating 2 - Terrible. 24 out of 1738 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for some time now and love it everytime !!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful staff. Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Kerry m

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very good location. Nice and clean room. Great breakfast. Staff were very nice, kind and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice amenities, good price
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhiheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at the Parkgate. Room immaculate, bed comfortable, relaxing evening in the spa and great selection of wines in the bar! What more do you need?!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful and has clearly been well-renovated. All staff were welcoming and happy to help however was needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2025

10/10 Excellent

Nuhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel. Everything about our stay was top notch.
Stayed 1 night in Aug 2025

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a great restaurant. Would definitely book again and unlikely to go anywhere else whem visiting cardiff.
Stayed 1 night in Jul 2025

8/10 Good

madjid

Liked: Cleanliness, amenities, property conditions & facilities
Very comfy bed and good location, vey nice bathroom. Room quite small but nice
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good service and helpful staff. Good location to explore the city on foot. It would have been nice if we could have booked in earlier that 4 pm, but only a minor point
Stayed 1 night in Aug 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff, thank you so much
Stayed 1 night in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old post office building.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within easy walking distance of Cardiff castle, bars, restaurants, shopping etc
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a room and what gorgeous food we had in the restaurant, we were made to feel very special and I cannot wait to come here again
The Tower suite
Lobster Thermidor
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in everyway. The staff, cleanliness, service, decor, food quality, rooms were all amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
We had the most amazing time
Stayed 1 night in Jul 2025

10/10 Excellent

Denva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and staff were very helpful. The room was excellent
Stayed 1 night in Jul 2025