Sheraton Puerto Rico Resort & Casino

Travelers can enjoy poolside drinks, try their luck at 18 casino gaming tables, and savor Brazilian cuisine with a full breakfast at this San Juan retreat

Choose dates to view prices

Where to?

Dates

June 2026

July 2026

Aerial view - Sheraton Puerto Rico Resort & Casino (San Juan)

Presidential Suite, 2 Bedrooms, Bay View | View from room - Sheraton Puerto Rico Resort & Casino (San Juan)

4 restaurants; breakfast, lunch, and dinner served - Sheraton Puerto Rico Resort & Casino (San Juan)

Meeting facility - Sheraton Puerto Rico Resort & Casino (San Juan)

Beach nearby, free beach shuttle, beach towels - Sheraton Puerto Rico Resort & Casino (San Juan)

Sheraton Puerto Rico Resort & Casino sits on San Juan Bay offering a family-friendly experience. Guests can book body wraps or hot stone massages at the spa, cool off in either of two pools, and enjoy Brazilian dishes at one of the four onsite restaurants.

Wonderful

Popular amenities

Spa
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

฿10,292 total

includes taxes & fees

7 Jun - 8 Jun

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About this property

Sheraton Puerto Rico Resort & Casino

Upscale family-friendly hotel renovated in 2023 and located near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Coca-Cola Music Hall, Sheraton Puerto Rico Resort & Casino provides a casino, a poolside bar and a terrace. For those looking to try their luck, this hotel boasts 18 casino gaming tables, a sports book and 448 slot machines. Treat yourself to a Swedish massage, a detox wrap or a body wrap at Zen Spa Retreat, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Brazilian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
- An outdoor pool and a children's pool, along with cabanas, sunloungers and pool umbrellas
- Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
- A banquet hall, concierge services and a TV in reception
- A gift shop, a 24-hour front desk and ATM/banking services
- Guest reviews speak highly of the helpful staff and location
Room features
All 503 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
- Recycling and LED light bulbs
- Bathrooms with spring water baths and designer toiletries
- 55-inch HDTVs with cable channels
- Mini fridges, free infant beds and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Pool
Breakfast included
Pet-friendly
Water slide

฿7,091 total

includes taxes & fees

24 May - 25 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 20 per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 32 kg per pet)

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for USD 40.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per night
Resort fee: USD 61.05 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
In-room bottled water
In-room coffee
Phone calls
Pool access
Shuttle service

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
Self-parking fee: USD 20 per night
Valet parking fee: USD 28 per day (in/out privileges)
Pet deposit: USD 20 per night
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

A car is recommended for transport to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 7 Jun 2026 start from ฿7,475, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Puerto Rico Resort & Casino pet-friendly?

Yes, Sheraton Puerto Rico Resort & Casino allows cats and dogs (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a deposit of USD 20 per night and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Puerto Rico Resort & Casino?

Self-parking is available for USD 20 per night. Valet parking is available for USD 28 per day.

What time is check-in at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Puerto Rico Resort & Casino?

Checkout is at 11:00 AM.

Where is Sheraton Puerto Rico Resort & Casino located?

This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. Coca-Cola Music Hall and Pan American Pier are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

20 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was in the perfect location for us. The rooms were clean always stocked with fresh towels the staff was very accommodating and the pool area was plush. The food in the cafe and sushi was amazing and the casino is a nice size. The Sheraton contributed to a fabulous birthday celebration in Puerto Rico. To mention the TMobile complex is across the street.

Pizza making at Sheraton pool area- was so delicious.

Clean rooms, spacious for a group of 3. The staff was polite and we loved the restaurant access and the area where the hotel is is very good

Everything was fantastic! The room was beautiful. It had a great view. It was spacious, with a comfortable bed. Staff were very friendly and helpful. Amenities and location were excellent. I would definitely stay here again!

The room was clean and it was in a great location

Stayed 3 nights in Oct 2025

Sheraton Puerto Rico Resort & Casino

Choose dates to view prices

Photo gallery for Sheraton Puerto Rico Resort & Casino

Reviews

Popular amenities

About this property

Sheraton Puerto Rico Resort & Casino

Awards and affiliations

Similar properties

Hyatt Place San Juan

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Wonderful

9.4

9.2

9.2

9.2

Reviews

10/10 Excellent

Beverly

Beverly

10/10 Excellent

CINDIA

CINDIA

10/10 Excellent

theresa

theresa

10/10 Excellent

Lile

Lile

10/10 Excellent

Dalma

Dalma

10/10 Excellent

GABRIELA

GABRIELA

8/10 Good

Keanna

Keanna

10/10 Excellent

Veronica

Veronica

10/10 Excellent

Elizabeth

Elizabeth

10/10 Excellent

Jennifer

Jennifer

10/10 Excellent

Sonja

Sonja

10/10 Excellent

Andy

Andy

10/10 Excellent

Marta Ivelisse

Marta Ivelisse

10/10 Excellent

Mary

Mary

10/10 Excellent

Naina

Naina

10/10 Excellent

Annie