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"Great stay"

"El Hotel Regina es maravilloso..! Una atención de primera, excelente servicio y un personal altamente calificado, el desayuno riquísimo, la limpieza es excelente un Hotel que es especial por la calidez y la excelencia de el personal..! FELICIDADES..!!!"

"Second time in this hotel within a few months, hotel location is great, staff is friendly and always willing to help. Breakfast buffet is really good with ample selection of food and a staff cook to cook any style eggs or omelettes. Really enjoy my stay in this hotel will return."

"We loved this property - perfect location, extremely clean and comfortable, really quiet, delicious breakfast, and amazing rooftop. I compare it to the first class Waldorf Astoria in NYC without the grand lobby but with a beautiful rooftop. Would definitely stay here again and highly recommend."

"Excellent hotel, great location, very helpful staff, fabulous breakfast, would thoroughly recommend "

"The Gran Vía location has charm, and the price looks appealing. Unfortunately, that’s where the positives end. We weren’t told at or before check-in about a €10 cash-only deposit for the fan remote — no air conditioning, just a fan. Arriving late with no cash meant a sweaty first night and an ATM hunt the next morning. Three bathrooms on our floor: one had no toilet, one had an unusable shower, and the third had a broken shower. None had hooks or shelves. The building has a single lift, which...

"The staff made our experience and our stayed the best! Francesco, Eva and Luis were excellent!!!"

"早めにチェックインや、ランドリー等。 地方に行ってマドリード来てリピート利用。"

"Great overall service!"

"The room and beds were clean and in good condition - better than we expected. The receptionists were accommodating."

"This is a great place to stay at. Metro station is 10min walking. Offers some stores and restaurants nearby. Area is quiet. Staff is great! They made sure we had a great experience from the beginning. Shout out to Julián, Luis and Alejandro. Food is paid, but it's worth it. The room was on the smaller size, but it felt cozy. Cleanliness is top notch, never had an issue. We were there for 1 week, and definitely would recommend it."

"Hospitalidad, limpieza amabilidad"

"Excelente Servicio, muy amables todos y la ubicación es buenisima."

"Muy bonito y amable el personal"

"The location was excellent. Breakfast was brilliant. The room was small but this compensated by the location etc. The staff were young, enthusiastic and very helpful. The room was very quiet."

"Very good "

"Honestly, perfect for a short term stay. Rooms have everything you need and are very comfortable. Staff are super kind and helpful. Great location and would stay here again in a heartbeat! "