โรงแรมและที่พักในValdemorillo

"Stayed on the 8th floor. We arrived and the entire floor smelled like fried food. When the reception was contacted the answer was that “thats strange there is no restaurant on that floor, maybe its from the event on the 7th floor”. We couldn't even open windows as the smell would’ve come into the room. The outdoor area outside the entrance of the hotel smells like an ashtray through the day as this is the smoking area. We had booked the superior room as we have 2 young children. It was an odd...

"The free laundry was perfect"

"Alba, the manager, was helpful in trying to deal with Expedia to help me obtain a refund for cancellation of 1 nite - Ill have to see still what the result is! (I cancelled several weeks ahead of my stay but Expedia, nor the property responded.). The entrance to the property was very modern & clean, but the room could have been cleaner. No clean coffee cups provided the second day. Would have liked small wash cloths too. Great location for mall & the .park! Staff helpful!"

"Es un hotel sencillo pero muy bonito y cómodo - es muy fácil llegar en tren del aeropuerto al hotel y está muy cerca de la gran vía - el personal de recepción es muy amable 👍"

"Perfect location Aesthetic pleasing and well appointed Lovely helpful staff Super clean and well functional Safe and secure for Solo travellers Highly recommend"

"El aseo no fue el mejor. Basura de la papelera del baño fue dejada en el tocador. Una experiencia de de aseo no muy agradable."

"It's good size for one person, could be tight for two. It's very well located between Royal Palace and Prado Museum, all within 20min. of walk. Around hotel there were many resturants and a minimarket for fruits, yoguts ect.. You need to ask toothbrush+paste, tissue when you checkin. One block from the main street, it's quiet. Overall it is a good place for the money"

"Excelente atención, instalaciones y ubicación"

"Wonderful hotel with very helpful staff in a great part of town. Would love to stay here again."

"La ubicacion es excelente. La atencion del personal, tambien"

"Location is good but room does not have coffee machine which is not great if you need one early morning . Bathroom supplies are very limited too"

"The hotels in a perfect location, with other hotels, significantly priced higher. This hotel is rundown and needs a lot of upgrading. It had a strong scent of air freshener. Wi-Fi was strong. Location was perfect. Staff was very nice."

"Very helpful staff and the room was in a quiet part of the hotel. Generally had a relaxing and pleasant time during my 4 nights here. The buffet breakfast was of very good quality."

"Internet was good not super fast. "

"Aire acondicionado no enfría como debe de ser"

"Foi tudo perfeito como previsto"

"Staffs can speak English and answer our questions very well. We didn't have to wait for a check out time to get our room. Good internet."

"The room was very spacious and clean but it was so hot despite the room being air conditioned. Everything else was great!"