โรงแรมและที่พักในจาเมกา

"It was a nice resort, clean and very helpful staff. I had a wonderful time. The food options were great. Enjoyed my stay"

"This hotel deserves 1000 stars— Platinum Club status. The service was superb, and I have absolutely no complaints. I don’t even want to try another resort when I return in August and December. Thank you to Robert, Odel, and Cory for your outstanding hospitality during my birthday week."

"I was excited but my excitement turned into disappointment almost immediately after arriving. Staff were kinda “so-so” with their attitude, not friendly, not rude. Just kinda “THERE”. They had more excitement for other travelers so maybe it was just me. Anyway, I asked a staff member at the ice cream bar on 4/28 between 9pm and 10pm if she could point me to the grapenut ice cream, and she just pointed in the direction, didn’t say a word. So I asked again. In the rudest fashion she removed the...

"Everything was excellent"

"The service was excellent with Privilege Service that gives you special butler service that caters to your needs, such as reservations service for restaurants , room care, luggage delivery to and from your room. You also have service on the breach such as towels delivered, drinks and snacks. Everyone was so friendly it made me and my family feel very special."

"Had a great visit. Staff is fantastic! Amenities and food was great as well! Would definitely go back."

"Staff said they upgraded my room. But it was a downgrade. I had to go back to the front desk and get my original room back. Then they tried to charge me for it"

"Room and amenities were great. The staff was the best, their customer friendly. The only problem we had was the room and the security pass to the room wasn’t working and they were rude when we needed assistance for that part. But the overall experience was amazing. "

"All well, just the staff had no courtesy towards customer service, especially the guy who pick us up from airport was terrible this guy was rude and disrespectful, But the shuttle Peter who dropped us at airport was an amazing, restful, cheerful and very interesting gentleman. I would definitely give him 7 stars. "

"Food was excellent. staff was very polite"

"This beach is not the actual beach but in a bay. Still a good experience but you do have to walk about 1/4 a mile to get the beach experience you desire."

"Very nice property. Well maintained. Beach is beautiful. We loved it!"

"Great experience and beautiful resort."

"Lots of poolside seating available, very clean rooms and property, food was good, good food at the snack bar, check in very easy. only dislike was there was so much grass in the beach water. There was only a small spot to swim"

"A large piece of tile fail of the swim up bar and smashed my foot. RAU didn’t seem to be real concerned with the situation"

"Overall I enjoyed the beautiful property, my room was gorgeous, and the swim up bar was pretty awesome too. However, the property was huge and some of the main elevators were down during most of my stay. I had to walk to an elevator that was working or take the stairs to the 6th floor. Even if I walked to a working elevator it felt like a half a mile. The amenities say you get a bottle of spirits each day of your stay. When I noticed my spirits was not replenished the next day I called the desk...

"First off I'll say I understand that the island experienced a horrific ordeal with hurricane Melissa and the aftermath stoand continue to heal.... However the condition of the room cleanliness had nothing to do with the storm... There was thick dust everywhere... My roommate and I coughed and hacked the entire time we were visiting the property if we weren't out on the patio or out doors,.. the shower floors weren't clean the walls had someone else's strands of hair sure wasn't mine my hair is...

"We went into this trip a little nervous after reading so many negative reviews—but wow, this resort completely exceeded our expectations. The food was a highlight, with plenty of great dinner options, but the Asian restaurant was hands down the best—absolutely worth going more than once. The beach was honestly one of the most beautiful we’ve experienced: soft white sand, calm blue water, just perfect for relaxing. Our swim-up room was a total game changer and easily one of our favorite parts...

"Resort needs updating. Everything was very clean and the staff was very friendly and helpful. However, our curtains were not on track properly and very difficult to open/close. Food in the Samurai Restaurant and the Italian Restaurant was mediocre. We did find a good variety of offerings in the Buffet and chose to eat out on the patio for breakfast and dinner which was quiet and relaxing. The service in the buffet was good. Excellent desserts and omelettes too."

"Nice property! Even better than the pictures online! Food was phenomenal, well seasoned! Best resort food I’ve ever had! Staff very friendly and accommodating! Very relaxing time…"