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"The resort is very beautiful. This is my second time staying with RIU in Jamaica, but the last time I stayed at the Palace. Food was not good like the Palace was when I went in 2023. The toilet wouldn’t flush and once the maintenance guy came he walked out with the plunger dripping on the floor. Toilet still messed up hours later not flushing. Very annoying. Beds were so uncomfortable my body is sore from head to toe. I will not stay here again. If they did passes I would love to enjoy the...

"Everything was great , the bed in the room was very horrible to sleep on"

"We stayed at princess senses mangrove from May 1-4 2026 to celebrate my birthday and at first sight the room and property were beautiful. The hot tub on the balcony looked just like the photos but when we went to use it rust from the knobs we’re floating in the water brown rust, but we still loved the room itself the the staff treated us well. On day two is when the issues started the power went out during the afternoon and my husband got stuck in the elevator while I was on the beach (the beach...

"YES"

"The staff was very pleasant and helpful. The rooms were clean. This resort is not on the beach you'll get access to the beach across the street. Not your typical all-inclusive atmosphere, more like a bed and breakfast with breakfast, lunch and dinner included. Only has one pool and it's very small. Not much to do on the property. We spent 3 nights 4 days and I was ready to leave at the end of the second day. This place is for folks who plan to do most their fun activities outside the hotel"

"The resort was excellent! Great beach, clean rooms and facilities. Food was great and the staff were friendly. The only draw back was getting reservations for some of the restaurants. Otherwise, we had an amazing vacation at Hotel Riu Negril."

"The property was amazing. The spa was beautiful and very relaxing "

"Palace was good"

"First time to Jamaica and we will definitely be back. The Riu made our experience memorable for all the right reasons, the staff was great, they were accommodating and attentive. I loved how there was entertainment every day/night between the resorts you have access to. It made leaving the resort unnecessary, but if you wanted to they had staff there to hold your hand through the process. The only thing I would change is how late house cleaning comes each time. My husband and I ran into our...

"Check-in - 10/10 Staff - 10/10 Room - 7/10 Food - 10/10 Pool - 10/10 Drinks - 10/10 Entertainment- 3/10"

"The staff was fantastic and everything about the property was nearly perfect!"

"It was nice "

"Beach beyond amazing. Very appealing a la carte restaurants and staff was so friendly!"

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"The hotel was clean and the guest service was efficient. The included breakfast was sooo good and they give you plenty."

"We enjoyed our stay in genereal.Food was good and the staff were nice overall, but relative to other places we have visited, the services provided and experience can be better overall Daily entertainment was a good touch"

"Everything was amazing and for a great price. The general was a really cool guy."

"The staff are fantastic very friendly and professional. This is our favorite resort and been vacationing there for years. Very beautiful and well maintained and the food is very good."

"We have been to Jamaica at least 10-15 times and have stayed at several AI resorts throughout the island. Cons: This was my least favorite and I’d consider it a 3 star at best. Resort is a ghost town after 9/10pm. Need more nightly activities for the 20-40ish crowd. Piano bar gets old. Need to add foam parties, more genres of music, karaoke on stage and on a weekend. Pros: The staff(Amay, Cori, Moesha & Dean were all fabulous & went above and beyond. The ocean/beach are amazing with fun/free...

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...