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"The food was far better compared to last year's visit, although I had a bad experience with the curried goat and oxtail at the Jamaican restaurant. They were undercooked and unchewable. The food truck was better on the first visit. The room was in a better condition last year. The shower door seemed as it was going to fall off and the smell of sewage came up through the shower drain. The room had a musty stale smell when first entered. Honestly, the stay was pretty boring as there was limited...

"Best place to stay for your vacation"

"property well kept me and my family enjoy the hotel"

"The drinks was not strong watered down"

"The room was a 2 star room - it was cleaned but the AC remote did not work, the security lock on the door didn't work, the toilet seat would not stay up. The workmanship in the room was horrible - you could look outside from the side, top and bottom of the door. The latch on the door looked like someone was trying to remove it. The finish in the shower and the placement of the glass around the shower and toilet was filled with poorly applied caulking that was black, the glass was discolored, the...

"Unfortunately, our experience at this Riu was disappointing compared to other Riu locations we’ve stayed at. Most staff were unfriendly, especially at check-in, where we felt unwelcome and rarely received a smile or friendly greeting. The lunch buffet service was particularly poor. After seating ourselves, we waited to be greeted or asked what we wanted to drink. Although a waitress eventually came over, we were never checked on again, while staff were often huddled together talking instead of...

"The rooms were cleaned daily fresh towels, the staff from checkin to checkout was awesome, the bellhop Andre was right there when I was leaving you get my heavy bag. The food daily was great especially eating good Jamaican food, the dining staff made it even better making sure our glasses were always filled. Loretta in entertainment was great she really knows how to keep the crowd going. I will be back on my next visit."

"Changing to Grand Palladium Lady Hamilton was the best choice I could have made! I went there for my 1st ever solo birthday vacation. They will forever be my go to resort every time I go to Jamaica. They were absolutely amazing in every area you could possibly think of. There were a some small repairs that need to be made but not enough for me to fuss or change rooms. My room was clean, beautiful, and a nice size. I loved the little tropical garden area outside the room. My villa area was...

"Only thing was the shower not having a door everything else was aaaaaammmmmaaaazzzzziiingggggg. We even took a trip to hedonism staff help us get down there and back….the most up most respect we ever received"

"Some of the staff were unfriendly. Room furniture could use an upgrade."

"Very nice place. Food and service is excellent."

"Pictures of property aren’t up to date.Nice location in terms of the cliffs, good morning swim. Bathroom fixtures were out of date, shower pressure and temp was on and off. Staff did not replace towels regularly and couldn’t even be put away. It was left in a plastic bag on your bed. It appears they just make the bed and take out trash. The general area like loungers (broken) sun shades (ripped or damaged). We barely stayed on the grounds. Only good thigh to report was the drinks were strong."

"Comfortable stay. A bit quiet though but relaxing. Great staff and service."

"Extremely disappointing experience. Unfortunately, Royalton Negril did not live up to our expectations. The biggest disappointment was the food. It was consistently dry, stale, repetitive and honestly terrible. We came to Jamaica excited to enjoy authentic Jamaican food and didn’t get oxtail ONCE — not even on Jamaican Night, which was shocking. Room service was just as bad. The wait times were outrageous, and after waiting forever, almost every order arrived incorrect. The restaurants were...