6/10 พอใช้
Shelby, Providence
เดินทางกับคู่รัก
23 ม.ค. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
For the first 3 days, the initial room had a bad ceiling water leak that they attempted to fix twice with no luck. Finally we were moved to a different room that was also in need of update, but it was ok. Some of the staff members were nice, others were rude, and almost all of them highly inappropriate asking personal questions, and obviously, not trained to deal with diversity and inclusion. We are a 2 female couple and everyone asked if we were daughter and mom. We did not enjoy the food; most options were very greasy. The a la carte restaurant options were ok overall, but would not recommend the Asian one (very loud, servers are slow, food is horrible). The drinks were as bad as they can be and staff could use a better bartender training to differentiate between a margarita, mojito, or perhaps, any other drink. However, the area we enjoyed the most was Las Brisas bar. Although all the mix drinks taste bad, and the beer was not ice cold as we expected, the staff was amazing and welcoming.
Unfortunately the hotel failed to meet our expectations for this very special milestone celebration (10 year marriage anniversary) and we are not sure if it is a placed that we would either visit again or recommend to friends or family. We understand that culturally our marriage might look different to the people of Jamaica, but the hotel could use the investment to train their personnel...i mean, come on people, it is 2026.
Shelby
เข้าพัก 6 คืน, มกราคม 2026
