Find hotels in St. Ann's Bay from ฿2,326

"Our check-in was supposed to start at 3pm but one of our rooms was not ready until 10pm. We had 2 rooms.The staff were rude and wasn't provide to provide the two rooms close to each other. Most of the restaurants were closed due to construction. The reservation app for the a la carte did not work. We had to eat dinner at the same restaurant for two nights. The beach is very small. "

"The resort was fine. Some areas needed updating but overall the resort is in good condition and our stay was a good one. The main problem with our stay was the with about half (or more than half) of the staff members. Generally, they were just unfriendly and unwelcoming. If you asked for something, they would oblige, but it felt like you were bothering them or they were disgusted with serving you. Example is someone would give you a drink you ordered and you smile and say thank you and they just walk away...no smile, no you are welcome. Just dismissive. Also, getting a drink sometimes there would be 4 people behind the bar, with none of them serving anyone or anything and they would just let you stand there. They would make eye contact and ignore you and make you wait for 60-90 seconds. Just weird, like i was an inconvenience they were hoping would just walk away. Very strange and unwelcoming. Other servers/bartenders were great. But the positive experiences were only about 30% of the time. Beach was nice, but not great removal of seaweed from the beach. Advertised using red flag in the sand to summon a server to bring drinks to you on the beach but service was so slow that I would just go get my own. Pool was okay. Pool bar was same hit or miss service regarding friendliness/service. I will say Anthony at the pool bar was Great! Room was cleaned every day very nicely. Exercise room was clean, but 1 of 3 treadmills were broken. Good stay, not great. "

"Property generally clean but hotel needs to be refurbished and gully running adjacent to the hotel needs to be cleaned "

"Everything was amazing"

"Breakfast was delicious, friendly staff and clean property, perfect location"

"This was an absolutely terrible experience, never in my entire life I have been treated like this after spending my money I highly recommend that this person be barred from using this platform for their shady business I was insulted by security guards telling me they are doing me a favor to sort out this woman’s incompetence we weren’t even given a code to enter the house we had to go back to security. The house was musty the sofa was grimy and smelly , not even a bottle of water was in the kitchen and the coffee was stale and no creamer. There was no hot water in the bathroom not enough towels "

"Clean and family friendly "

"Perfect Location and Excellent Hosts! "Our stay at Avant Family Villa was absolutely great. The location is great — quick drive to Ocho Rios’ top attractions like Dunn’s River Falls, Dolphin Cove, and Mystic Mountain, as well as several beautiful local beaches. ​The villa itself offers everything you need for a comfortable stay, including a private community pool and beach access. Having a supermarket, pharmacy, Bank Cambio/ATM and restaurant right on-site made our trip so much easier. A huge thank you to the hosts—they were awesome and their communication was incredibly fast and helpful. We would definitely stay here again!" Highly recommended for families!""

"Staff was very polite and friendly. Hotel just need a little update but it was very comfortable "