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"Excellent stay at this property. The best staff and great food!"

"Staff was nice. Swim out room was amazing. Food could’ve been better."

"Yanela was excellent and help the Spanish speaking families that did not speak English A very good dancer and sweet person"

"Ok"

"All is good "

"We stayed at princess senses mangrove from May 1-4 2026 to celebrate my birthday and at first sight the room and property were beautiful. The hot tub on the balcony looked just like the photos but when we went to use it rust from the knobs we’re floating in the water brown rust, but we still loved the room itself the the staff treated us well. On day two is when the issues started the power went out during the afternoon and my husband got stuck in the elevator while I was on the beach (the beach...

"Amazing "

"This property is everything my wife and I need! Location, beach, clean rooms, all inclusive with reasonable food options and helpful staff. Your beach is great but can be significantly improved by regularly cleaning the areas of seaweed."

"YES"

"The staff was very pleasant and helpful. The rooms were clean. This resort is not on the beach you'll get access to the beach across the street. Not your typical all-inclusive atmosphere, more like a bed and breakfast with breakfast, lunch and dinner included. Only has one pool and it's very small. Not much to do on the property. We spent 3 nights 4 days and I was ready to leave at the end of the second day. This place is for folks who plan to do most their fun activities outside the hotel"

"The resort was excellent! Great beach, clean rooms and facilities. Food was great and the staff were friendly. The only draw back was getting reservations for some of the restaurants. Otherwise, we had an amazing vacation at Hotel Riu Negril."

"Best bathroom I’ve encountered in my travels - the deep soaking tub and extra large shower with 3 separate areas with shower heads were divine! Beach was beautiful and the food was very good. Consistently had decent eating options as a plant based diner. Highly recommend!"

"Our room was very clean and looked brand new everyday after the cleaners came. The servers at the restaurants and especially the breakfast buffet were so sweet and kind. The gym is a little basic which wasn’t a huge downside and it was still very well maintained. We got a garden view room which had a wonderful view and balcony. Overall, felt very safe and welcoming. Only issue we had was with our minibar refills. It wasn’t refilled the entire trip and our request for water bottles wasn’t...

"Not one single hotel employee knew the wifi password. It was awful! How do the employees who work there everyday not know that answer? Very bad. Perhaps I have been spoiled at other all-inclusive resorts but this place didn’t have good seafood options! Really it lacked variety from breakfast to lunch and lunch to dinner. I paid $300 to upgrade our room and it didn’t feel that fancy! My family is from Jamaica and while we were there visiting one of my family members got into an...

"Great place"

"Check-in - 10/10 Staff - 10/10 Room - 7/10 Food - 10/10 Pool - 10/10 Drinks - 10/10 Entertainment- 3/10"

"Everything was great from the beautiful view from the room, to the ease of getting around, to the welcoming staff, to the access to the beach, bars, shops, restaurants, and nightlife, we enjoyed it all."

"Everything was wonderful"

"Beach beyond amazing. Very appealing a la carte restaurants and staff was so friendly!"