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"Great place for family with young kids. The platinum service is excellent. Pierre our butler was excellent. Micheal and Coletta (servers) were great with the kids and had a great attitude the entire trip… they should be training some of the other staff. The food was great -Fusion Restaurant was our least favorite, but everything else was great. I would definitely recommend it and plan on going back."

"I wish I was able to choose 0 star, this was by far the worst resort that I have booked from Expedia. Let alone, it took 4 hours to even obtain a room when check in is scheduled for 3pm. Then when we arrived to the room, dirty linens, damaged furniture & rude customer service. The room was eventually replaced after another 2-3 hours. It’s was sad enough that as a guest kindness & patience got me nowhere. I stood at the counter for an HOUR before I was even acknowledged. Guest services, I really...

"Everyone there will take care of you Don’t work Get a driver and have fun. I’m coming back soon."

"Beautiful beach! 4/5 for food"

"Food and entertainment were great. I've stayed at 10 all inclusive resorts and been on over 20 cruises, primarily on Royal Caribbean, which is known for their entertainment and while Riu Ocho Rios' entertainment was not quite at the quality of Royal Caribbean Cruises, it is the only all inclusive resort that I can think of that clearly invest in their entertainment. The specialty restaurants are subpar and I would be willing to pay an up charge for higher quality specialty restaurants. The...

"The room was very clean and comfortable. The staff was courteous and welcoming. There was adequate Wi-Fi signal in all the areas visited. Parking was sufficient and secure. The food was really good. Enjoyed the stay and looking forward to many more bookings."

"The hotel staff is wonderful! They were very kind and always eager to help. The hotel property is in serious need of updating. My first room was in desperate need of repair, the curtains were dirty on the bottom, the shower was moldy and the fridge was hot. I was then transferred to another room over 24 hours later. That room was better but still not clean, floor had footprints and there was still the mildew smell. The fridge was warm in that room also. "

"Food and staff were friendly. Roshawn was very helpful and attentive to anything I needed. I would have preferred to see oxtail and curry goat more in the buffet or on Jamaican nights."

"Riu it’s always a great time, it’s a party resort you don’t really come there for anything else lol food was edible. And we were able to go to the other hotel Riu Montego Bay, and eat lunch there and go to their parties. I only got to try the buffet and the snack bar. You had to have reservations for everything else which everything was booked the whole time we were there. The jerk chicken hut was good on the beach as well."

"The staff was very friendly and helpful. The food was absolutely amazing. Had no trouble making reservations for any of the restaurants a day ahead of time. Buffet was very delicious with only a few minute wait to be seated. The beaches and pools were wonderful. Loved the shows every night!"

"Definitely worth it"

"We stayed in a basic two bed room. Our first room we found roaches and we were given the opportunity to move rooms. After moving rooms we noticed a mildew smell, another roach and the bedding had stains on it. This is the same resort that has you sign a document being responsible for staining their linens and getting charged $250 but the linens already had noticeable stains. It was constantly loud, slamming of doors, fights in the hall ways. The room service menu was terrible, the food was...