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"Good location and family-friendly."

"スタッフの対応が良かった。"

"This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in."

"Excellent in everything! Definitely will be back when I visit Surabaya again but hopefully this time to new updated bathroom and floors."

"."

"Menu sarapan yang bervariativ dan tentu saja enak semua..."

"Good breakfast, staff were very accommodating, room was clean."

"綺麗で良かったです。洗面所、トイレだけは狭い上に扉の位置関係で若干使いづらかったです。朝ごはんは非常に良かったです。"

"Good location"

"Very nice hotel , Good Location and Reasonable price"

"Hotel molto bello, i bungalow sono dislocati sulla collina, immersi in un paesaggio suggestivo. Struttura moderna e pulita, ottimo ristorante. Molto apprezzata anche al stufetta, vista la temperatura notturna. Davvero comodo per visitare Bromo."

"Friendly staff and an unbeatable location, the hotel sits directly under Pakuwon Mall, so shopping and food are right at your doorstep. Room maintenance could be improved though, the toilet blind couldn't be lowered, which is a bit awkward given the open toilet concept. Overall still a solid stay and deserves a thumbs up!"

"Stayed one night at Royal Shanaya Villa, 3 bedroom. Loved the luxurious bed and private pool. It was clean and in great condition. The grounds of the property are amazing. The shuttle was quite fun! Contra: the river could be cleaned up. There is construction next to our villa."

"5 stars hotel with professional services. The location is next to shopping mall."