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"Extremely friendly service from every single staff i meet! "

"Second day we stayed in deluxe connection rooms bit annoying and so noise during the night we can't slept as heard the voices a group of young people loughing so loud."

"The front staff Suara and Amy help us a lot. Excellent service"

"Staffs are friendly... great location, near to eateries and malls... comfy and clean bedroom... "

"Shanaya had so many things to offers, It’s a village so choose your villa wisely, if you want a good rest, Further down villa with a private pool will be a good option, but if you want it to be more convenient in term of access and closeness to lobby, then you have to choose older villas without private pool (don’t worry, their public pool just a step away anyway). The staff are nice; the buggy driver was also very friendly. Shout-out to the mini zoo keeper —he was so lovely and friendly. Breakfast was flavorful with a lot of options. Definitely will promote Shanaya to friends and Fam"

"Good new hotel, very clean and staff are very friendly"

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Good"

"Okay for what you pay for"