The Southern Hotel Surabaya offers a vibrant retreat with an outdoor pool, gym, and spa services. Enjoy international cuisine at Streats restaurant or unwind at the poolside bar while your little ones have fun on the playground.
Located in Surabaya, The Southern Hotel Surabaya is connected to a shopping centre. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are local attractions and those in the mood for shopping can visit Royal Plaza Surabaya and City of Tomorrow. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
What's nearby
Pakuwon Mall
13 min drive - 12.0 km
Universitas Islam Negeri Sunan Ampel Surabaya
12 min walk - 1.1 km
Royal Plaza Surabaya
3 min drive - 2.7 km
Petra Christian University
5 min drive - 2.5 km
Tunjungan Plaza
11 min drive - 8.4 km
Getting around
Jemursari Station
5 min drive
Surabaya Gubeng Station
24 min drive
Surabaya (SUB-Juanda)
24 min drive
Restaurants
Grha Mahameru
7 min walk
Rumah Makan Sriwedari
4 min walk
Kanopi
3 min walk
Aneka Hidangan Nikmat Rasa
1 min walk
Depot 3.6.9 Shanghai Dumpling & Noodle
3 min walk
About this property
The Southern Hotel Surabaya
Hotel connected to a shopping centre
You can look forward to a poolside bar, a playground and dry cleaning/laundry services at The Southern Hotel Surabaya. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Streats, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
An outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, a banquet hall and a ballroom
Room features
All 132 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 108,000 for adults and IDR 65,000 for children
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
J Lounge
Streats
Woot
Things to do
Gym
Outdoor pool
Playground
Family friendly
Free babysitting
In-room refrigerator
In-room washing machine/dryer
Laundry facilities
Outdoor pool
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
10 meeting rooms
Computer station
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No lift
Wheelchair accessibility
More
11 buildings
6 floors
Ballroom
Banquet hall
Built in 2015
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Washer/dryer
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 280000.0 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 108000 for adults and from IDR 65000 for children
Rollaway bed fee: IDR 280000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Property is also known as
Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya
Frequently asked questions
Does The Southern Hotel Surabaya have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Southern Hotel Surabaya?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Southern Hotel Surabaya on 10 Mar 2026 start from ฿1,092, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Southern Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Southern Hotel Surabaya?
Self-parking and valet parking are free at this property.
What time is check-in at The Southern Hotel Surabaya?
Check-in start time: 2:00 PM; check-in end time: noon.
What time is check-out at The Southern Hotel Surabaya?
Checkout is at noon.
Does The Southern Hotel Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Southern Hotel Surabaya located?
Situated near the airport, this hotel is 0.9 mi (1.4 km) from Universitas Islam Negeri Sunan Ampel Surabaya and within 3 miles (5 km) of Royal Plaza Surabaya and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 miles (5 km). Jemursari Station is 24 minutes by foot and Margorejo Station is 25 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Southern Hotel Surabaya Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.6
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 33 out of 80 reviews
10 - Excellent
33
Rating 8 - Good. 36 out of 80 reviews
8 - Good
36
Rating 6 - Okay. 8 out of 80 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 80 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 80 reviews
2 - Terrible
1
Reviews
8/10 Good
Alexander
25 Sep 2022
Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Alexander
Stayed 1 night in Sep 2022
10/10 Excellent
Yew Seng Albert
24 Jul 2022
Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
it was a great experience. first time in this hotel, overall is good.
helpful staffs, good breakfast, clean room. worth the price.
will be back again for next business trip.
Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine.
Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those!
Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc
We usually stay in various hotel in Surabaya or others city to spend our weekend with family and colleague. But when we checked in here we surprised with the towel color. it did not bright white. White but dull.
Also with the key card. At that moment around 12.10 pm, we had problem to use the elevator and need to re-fresh again this card to the customer service in lobby. We noticed that time limit is 12.00 for check out, since we still had a gathering in the meeting room of this hotel, we need to finished several things in there. After everything done, we returned to our room, automatically we also need to used the elevator to picked up luggage from our rooms, returned the key card to the CS, etc...all the procedures of check out. On the beginning we thought only us that had an issue with this one since it was passing due check out time, so the card could not be used on the elevator and need to refresh again in CS. But our colleagues who stayed with us in the same hotel had same problems in the morning (before check out time). When we checked in we had informed the CS about our conditions that we had gathering in they ballroom ..etc..etc..and will be checked out around more than 12 and 1pm latest.
By the way in other hotels that we ever stayed, they don't "banned the key card" like this to the guests. The Staff will call us on the mobile phone (if they could not find us is our room) to get confirmation to extend or not.
Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Verified traveller
Stayed 2 nights in Dec 2017
8/10 Good
AS, Nederland
10 Dec 2017
Liked: Cleanliness, staff & service
Goed hotel voor een weekendje
De kamer is klein maar heeft alles wat je nodig hebt. Bad kamer is ook goed en schoon.
Alleen de eetzaal is wat minder, het eten is ook niet zo bijzonder. De tafel kleed was vies, bestek zijn ook niet schoon.
Personeel zijn heel erg aardig en behulpzaam.