Overall a great place to stay. Oasis in the city definitely comes to mind. The lobby is really stunning, and the breakfast as well as the coffee were top notch. Very friendly and helpful staff as well. Only issues were a couple minor stains on pillows, bed and smudges on windows in the room etc. I think the value is there, but a bit more attention on cleanliness would make this an amazing stay.
We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet.
Breakfasts are soo great with indonesian, west and japanese!!
Onze vakantie op Java is begonnen in Surabaya.
We zijn begonnen in Bumi Surabaya City Resort.
Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad.
De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom.
We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.