โรงแรมใกล้ถนนเซรามิก, ฮานอย

"Could have been very satisfied but ended up VERY DISAPPOINT. Overall the rooms are very good (I've booked for 5 rooms with double and family room). The bed is very comfy and the bathroom is good. But there's one thing that really disappoint me and my family is that the ignorance of the housekeepers. I'm not sure when they're doing our room they have other things in mind or not, but they threw away my brother's retainer (which is very strange since he put it in a proper box), our toothpaste...

"Everything and everyone here exceeding our expectations! Located in the heart of Hanoi we were delighted to learn of the walking street and lake being so close yet far enough to escape the noise .. the staff were simply incredible - especially Hannah and Việt who went above and beyond to help us even after we had left the hotel! Anyone can smile but You know true kindness in times of crisis! They genuinely cared about our safety while we were impacted first by a typhoon disrupting our cruise...

"Staffs ดูแลเอาใจใส่ดีมาก ให้คำแนะนำต่างๆที่เป็นประโยชน์ อาหารเช้าดีสุดๆ ห้องพักสะอาด ใหม่ ถ้ามีโอกาศได้ไปฮานอยอีกจะไปพักอีกแน่นอน"

"From arrival to departure everything was perfect. Rooms are immaculate and modern, small, but have everything you need. Breakfast is delicious and extensive menu. Range of onsite meal / drinks options. Location is central and easy to walk to any location in the old district. Staff are amazing and there to assist before you know you need assistance; this was one of several hotels we stayed at during out visit to Vietnam and is easily the best - we will use it again and recommend it to...

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"Very good place , nice room, good bed, very close to everything Nice staff , very friendly , very clean , not only 4 star , should be 5 star Will come back here for sure "

"Excellent stay. Emma on reception was extremely helpful with recommendations too!"

"Incredible stay. Welcoming staff, cleanliness, beautiful breakfast, perfect location. The staff could not do enough. One of the best hotels we have ever stayed in!"

"Nice staff, quiet rooms"

"พนักงานอัธยาศัยดี ให้ความช่วยเหลือดีมาก"

"ประทับใจสตาฟมากๆค่ะบริการดีเยี่ยมตั้งแต่ตอนเช็คอิน ให้คำปรึกษาให้การช่วยเหลือในการเดินทางได้อย่างดี"

"Chambre propre et spacieuse , personnelles avenants et à l'écoute 👍 Recommande par ça situation géographique ai centre de Hanoï...sans le bruit 👍"

"とても綺麗なホテルでした"

"Exceptional staff and hotel rooms/facilities to a high standard."