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"Convenience and near tourist attractions"

"This is absolutely one of our favorite places to stay ❤️ So cozy and such beautiful views. The staff is always so accommodating and pleasant. "

"Our 4th time there in the past two months and we haven’t been disappointed yet. Property is clean, well maintained, and well laid out. We have had the same lady check us in the past 3 times and has always been a good start to our stay. I forget her name, but shoutout to her. Half price pasta Monday cannot be beat. Pool facilities are top notch. Little bit of a walk into town, but we prefer this as the property is more laid back and less chaotic than being right downtown. We are platinum members...

"Room was renovated nice and new. Aesthetically pleasing. The only thing which put me off was the bedding. The bedding made it weird to sleep but everything else was phenomenal "

"Check in with Elmer was so smooth. Room was great. Whirlpool and sauna did the trick after a day off walking around the town."

"All the hotel staff were very friendly and accommodating. They couldn’t do enough to help you. Rooms were great. Espresso in the room was a treat. "

"The room was clean and well equipped. The best feature, the hotel is conveniently located in Downtown Banff. Shopping, transportation, and restaurants are all easily in walking distance. The staff were helpful and check in was smooth. Excellent option when visiting Banff."

"Fabulous accommodation and friendly staff "

"Great staff and view!"

"Convenient location. Great amenities for kids."

"Amazing!!!!"

"Very clean room and friendly staff. "

"Wonderful stay in the heart of Downtown Banff. We were disappointed the Moose Lodge was booked and got two rooms at the Ptarmigan which did NOT disappoint! Found out their sister hotels and we were delighted by very friendly staff, clean hotel and a very comfortable stay. We would stay again. I also enjoyed the close proximity to everything; it was beyond perfect over NYE. The meatball and pasta restaurant was surprisingly good and fresh; I was surprised bc it was unexpected. Can’t wait to...

"Room was clean and smelling good. Breakfast was simple but good. All staff at reception or breakfast were polite and friendly. Underground parking was very helpful with the snow.. they don’t have lots of spots but I was blessed to always find a spot when I came back. "

"Would stay again"

"The room was spotless. The decor of the Lodge was beautiful with all the Christmas decorations. The breakfast was excellent and the staff were kind and helpful. We really enjoyed our stay. Will definitely come back."

"Breakfast was great, convenient location, free parking, clean rooms and nice staff!"

"Clean room. Staff was nice. "

"Room was spotless and met our needs. The room was a bit warm but putting on the ceiling helped cool down the room. You couldn't beat the location, right downtown and everything was within walking distance. The parking wasn't attached but it was underground and secure. We would definitely stay again during cooler periods of the year."

"Excellent hebergement!"