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"It was our anniversary and they were amazing, they not only upgraded our room for us, but we were welcomed with a surprise of champagne a congratulatory card and dessert! It was really fantastic and although it’s going through construction right now and there were times of a bit of noise it was still wonderful "

"Exceeded expectations - new hotel with very friendly staff. "

"The front desk staff helped me with a matter when I checked in. It was much appreciated!"

"Our favorite place to stay in Banff. "

"Clean room. Staff was nice. "

"As a local, we love staying on Tunnel Mountain instead of downtown Banff. We were upgraded and the suite was beautiful; I'm sucker for a wood burning fireplace. Love the stainless steel outdoor hot tub. First time staying and will be back. Thank you for the amazing stay!"

"My room was exceptional and the custodial staff did a great job at making my stay feel better than it already was! "

"The hotel was excellent. Staff at check-in was very helpful and confirmed we were eligible for and provided a room upgrade. Room was clean and very spacious and comfortable. The entire facility was very well maintained"