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"Convenience and near tourist attractions"

"This is absolutely one of our favorite places to stay ❤️ So cozy and such beautiful views. The staff is always so accommodating and pleasant. "

"A quintessential mountain lodge complete with wood burning fireplace (logs included), hot tub and very good on site restaurant and lounge. Great quiet location on Tunnel Mountain but still within walking distance to the town. Friendly staff as well. "

"Our favorite place to stay in Banff. "

"Great stay & wonderful staff "

"All the hotel staff were very friendly and accommodating. They couldn’t do enough to help you. Rooms were great. Espresso in the room was a treat. "

"The room was clean and well equipped. The best feature, the hotel is conveniently located in Downtown Banff. Shopping, transportation, and restaurants are all easily in walking distance. The staff were helpful and check in was smooth. Excellent option when visiting Banff."

"The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend "

"Great staff and view!"

"We stayed with our family of seven and had a wonderful experience. Check in was smooth and welcoming, and the front desk staff were incredibly friendly and helpful. They even suggested a restaurant right across the street, which turned out to be delicious and so convenient since we could just walk instead of driving. That small touch made a big difference after a long day of travel. The room was comfortable and worked well for our whole family, and the resort itself felt relaxed and family...

"Amazing!!!!"

"Fab staff and location"

"Wonderful stay in the heart of Downtown Banff. We were disappointed the Moose Lodge was booked and got two rooms at the Ptarmigan which did NOT disappoint! Found out their sister hotels and we were delighted by very friendly staff, clean hotel and a very comfortable stay. We would stay again. I also enjoyed the close proximity to everything; it was beyond perfect over NYE. The meatball and pasta restaurant was surprisingly good and fresh; I was surprised bc it was unexpected. Can’t wait to...

"Room was clean and smelling good. Breakfast was simple but good. All staff at reception or breakfast were polite and friendly. Underground parking was very helpful with the snow.. they don’t have lots of spots but I was blessed to always find a spot when I came back. "

"Would stay again"

"Front desk were very welcoming upon check in. Our room was ready early and we enjoyed the property. A well located hotel with underground parking available. "

"Good"

"Clean room. Staff was nice. "

"Room was spotless and met our needs. The room was a bit warm but putting on the ceiling helped cool down the room. You couldn't beat the location, right downtown and everything was within walking distance. The parking wasn't attached but it was underground and secure. We would definitely stay again during cooler periods of the year."

"Excellent hebergement!"