ตรวจสอบแล้ว
6/10 พอใช้
Morgan
4 ก.ย. 2019
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
When I booked Cannaregio Particular I knew that I was booking an apartment and that would be no reception, this was fine. I received an email from the property asking what time I would arrive in Venice so that someone could meet me and my boyfriend and let us in. I filled it out months in advance saying that I would arrive at 3pm which is in their check in time slots. We arrived at 2:57 and expected that someone would be around shortly to let us in. At 3:10 we began to worry that no one was coming and tried calling three different numbers that had been listed in places for this property, none of them were valid numbers. We finally got ahold of a man who told us to call another number. When we called that phone number we were told that they would send someone. We didn’t have a calling plan for Italy so these phone calls are going to cost me a lot of money plus the fact that we waited in total for an hour in the blazing hot sun to be let into our room after we made an appointment and showed up right on time. We had a nice stay but this process obviously doesn’t work and should be changed.
Morgan
เข้าพัก 2 คืน, กันยายน 2019