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Eurostars Plaza Mayor

4.0 star property
Madrid's vibrant energy awaits at this central hotel where guests can soak in city views from the rooftop terrace or explore historic streets by bicycle

Choose dates to view prices

Eurostars Plaza Mayor in central Madrid offers an upscale retreat with a rooftop terrace and coffee shop. Enjoy WiFi, consult concierge staff about local attractions, and visit nearby Puerta del Sol using the hotel's bike rentals. Former guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is ฿5,052
฿5,557 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Eurostars Plaza Mayor

  • Upscale hotel near Puerta del Sol
  • Close to Plaza Mayor and Gran Via, Eurostars Plaza Mayor provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), bike hire and concierge services
    • A TV in reception, a water dispenser and smoke-free property
    • Luggage storage, a lift and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with designer toiletries and baths or showers
    • LCD TVs with digital channels
    • Eco-friendly cleaning products, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Eurostars Plaza Mayor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Plaza Mayor?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Eurostars Plaza Mayor on 21 Jun 2026 start from ฿5,052, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Eurostars Plaza Mayor?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Eurostars Plaza Mayor?

Checkout is at noon.

Where is Eurostars Plaza Mayor located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Plaza de España - Princesa are also within 10 minutes. Tirso de Molina Station is only a 2-minute walk and Sol Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast comfortable room shops nearby
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jerker

Liked: Cleanliness, staff & service, amenities
Fantastic service, good breakfast and good clean rooms. A great hotel all in all!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice buffet breakfast and comfy rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Nice clean and quiet room. Excellent location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service
The rooms were very good and comfortable. The lobby needs heating, as it felt cold. Excellent central location in Madrid, very close to Puerta del Sol.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Yasmary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, highly recommended.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Dylan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pleasant stay. Clean room, good size, and great location to the main plaza, palace, and restaurants.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CARLOS F

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent breakfast. Good customer service at the front desk.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

chandrawattie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walkable to shopping ,restaurants etc the staff is friendly and I am grateful that the allow me to check in early without any extra payment
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean, staff was so friendly and able to orient helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service
The room was clean, comfortable bed, very quiet internal room.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Clean and convenient hotel. Hotel located fight in old town where all the action is especially for a tourist.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kerie

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

teresa

Liked: Cleanliness, property conditions & facilities
Only spoke with front desk staff, they were all courteous. Hotel is clean, typical building in the center of the city.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel in an extremely convenient location. It’s bustling only a short distance away, but peaceful inside the hotel. Walking distance from all the key sites. Rooms are a really good size and bathrooms are surprisingly large. Staff are really friendly and helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yadrana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The property is clean and well located but, there is a lot of construction around which is not the hotel’s fault.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julian

Lovely peaceful stay in the centre of the city
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, comfortable, safe, good dining close.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice rooms
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel within walking distance to all the tourist spots.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Great breakfast.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to Calle Baja and Plaza del Sol. Smaller, no real frills hotel, but since we weren’t spending much time it suited our needs perfectly. Clean, quiet, noon check out was appreciated after late nights out in Madrid.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street in front of the hotel is currently under construction. But location is amazing, room and bed very comfortable, and staff very helpful, cordial and professional
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the heart of the city, busy location but close to (walkable) a lot of interesting places
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel with polite and professional staff
Stayed 1 night in Mar 2025