โรงแรมใกล้รถไฟจําลองขนาดเล็ก Thames Ditton, ลอนดอน

"Bar staff were not very helpful when checking in and left me waiting for the manager for 15 minutes and was ignoring me and non-responsive when I would ask what the delay is. Other than that the experience was fantastic, the room was lovely, the restaurant was lovely, can’t complain. Just the check in experience left a slight sour taste."

"Hotel is unique and lovely beside the river with amazing views, good bar with reasonable prices. We had a room in the annexe- room was quite small but added bonus of an outdoor seating area. But we struggled with the door entry last night- couldn’t get it open. Phoned reception- no answer, it was about 11.30pm. Found someone in the bar who helped to open the door- needed a heavy push to get in. Would have appreciated better and quicker support with this problem. Stairs everywhere so not good for...

"Staff were really helpful"

"The room looks just as advertised with a lovely view of the Thames River. Quiet and safe location will def stay again when traveling to London"

"It was brilliant location for sandown race course and the room had everything we needed."

"I’ve stayed here a few times over the past couple of years. A lovely welcome as always. Clean and the bedding is luxurious and comfortable. I will definitely return here when I’m working in the area again. "

"It was clean and staff were great"

"It was a good basic room suitable for a night's stay."

"The worse place I have ever stayed in "

"Greeting on arrival not great, disorganised and manager swore behind bar for all to hear. Room very tired and waited 55mins for our breakfast to arrive. Overpriced for what it was, definitely won’t stay again."

"Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!"

"Friendly, welcoming and good food..."

"Very welcoming host at check-in. Room was ready early, very clean and fresh. Really comfotable bed and a shower i could have stayed under all day. Will definitely stay again if in the area"

"Love it here"

"Breakfast was excellent"

"The parking and elevator system must be improved. Nothing connects and you must go through urine soaked “tunnels” to get to your car. A very clean hotel and nice once inside. But I would not ever recommend somebody stay here if they are driving in. All elevators on the garage were broken (4-5) and the ones in the hotel did not connect and also some don’t take you to street and some do. We spent most of our “leisure time” trying to figure out where to park, how to carry luggage, and trying to...

"really nice hotel good buffet breakfast and friendly staff will def return"

"When we booked a 5 night stay for July in March, we were made aware that the lounge was being updated. There was ongoing communication from The Lensbury up till two days before our arrival. They were looking forward to our stay, they reminded us of the restorations, etc etc. Then, one day before our arrival, we got a frantic message from Expedia saying that our booking had been cancelled by The Lensbury and we had to make alternate arrangements. This shocked us. We have been frequent guests...

"No complaint. "