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"Wonderful place, nicest hotel i have ever stayed in"

"Best breakfast we have had at a hotel in Gatlinburg"

"Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

"Good parking"

"Great updated room. Close proximity to shops, restaurants and attractions. Put on your comfortable walking shoes and enjoy your visit like we did."

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"Excellent weekend stay. Property is well located to enjoy all of the activities Gatlinburg has to offer, but removed from the overly crowded area so you have peace and quiet in the evening. Balcony overlooking the Little Pigeon River provided a welcome respite from the heat of the day. Property is well maintained. Friendly, helpful staff. Very accomodating for my companionndog. Will definitely be back."

"Room was clean and parking was plenty and easy to find. Breakfast was ok, it didn’t change from one day to the next but it’s a quick place to grab something before going about your adventures. The free trolley to take you all over Gatlinburg is right in front of the hotel. It’s very close to the places to go to such as Annekesta and skypark. Not too far away either from the trails of Smokey Mountain National Park"

"Loved everything about our stay! Thank you!"

"We had a wonderful 3 day stay at the hotel. Rooms were clean. Location was great. And breakfast was wonderful."

"Clean room. Easy walking distance. Front desk staff very helpful."

"Place was so welcoming and inviting with a very cozy living room/front desk area. Fun Appalachian/Black Bear (“Appy”) theme all throughout hotel. Staff very friendly and helpful—even got an earring for me that had fallen down the drain. Adirondack chairs out front to enjoy view from. Swimming pool looked super fun with an swirly tube slide and fountain in the middle. Continental Breakfast included but there was also a Flapjacks restaurant next door. Also great about this place is that it’s near...

"All"

"Great place to stay. Family friendly!!"

"Our stay was excellent. The location is wonderful for enjoying Gatlinburg. We easily walked everything we wanted to. Property was very clean and comfortable. Staff were friendly and helpful. We will definitely return."

"Location was great to local attractions"

"This is a great hotel. Been staying there since it was opened in the 70s. Was glad to see it was refurbished years ago. Rooms are large and beds are comfortable. Climate control worked well. Ample parking. Staff was very attentive. Good location away from the bustle of downtown Gatlinburg but right on the free trolley stop."

"Staff are nice"