Search Hotels in Royal Borough of Kensington and Chelsea, London

"We traveled with a 1-year-old and were unfortunately placed on a floor that was under construction during our stay. The noise was very disruptive, especially during nap time and overnight, which made it difficult for our baby to sleep comfortably. The room itself was clean, and the staff was attentive and friendly. The hotel is also in a great location with easy access to public transportation and many attractions around London, which was definitely a plus. However, the room felt extremely small for two adults and a baby. We were also disappointed that the only sleeping option offered for our child was a playpen rather than an actual crib. Combined with the construction noise, it made traveling with a young child more challenging than expected. We also felt that the hotel was outdated and gave more of an “upscale motel” feel than what we anticipated from the photos online. Overall, if you’re looking for a convenient place to stay for a quick trip to London, it’s not a terrible option — but families with small children may want to consider other accommodations."

"Staff were wonderful! Amenities were perfect. Origins has the most wonderful food!"

"The staff was exceptional, and the breakfast was very good, but the property is very dated. The bathroom was awkward because the tub walls were very high. The hallways and rooms are furnished in dark, depressing colors. The AC unit was located directly above our bed and began to leak condensation on our final day."

"Very good stay"

"The common areas were very nice; well maintained and quite nice. My concern was with the room itself. There just seemed to be a lack of “care.” When we checked in there was a half-eaten bag of nuts on the bathroom counter and several of those nuts were scattered on the floor in the bedroom. We appreciated the large flat screen TV but where it was placed obscured artwork on the wall behind it - nothing terrible, but it just seemed to indicate a lack of attention. Lastly, it didn’t appear the exterior windows had been cleaned in years…."

"Excellent staff, well located, clean. "

"Hotel was very clean and well maintained! Staff was excellent and in a great location!"

"We booked this hotel based on the wonderful description and photographs advertised on their website for our 30th Wedding Anniversary. WE WERE BITTERLY DISAAPOINTED. Firstly, we were warmly welcomed and allowed to access our room earlier than expected. The receptionist asked for payment which we were sure we had already paid via Hotels.com? We were looking forward to booking dinner that Friday evening but were told that the restaurant shuts at 3pm. That was the first disappointment. We later managed to locate an available restaurant along the Kings Road although many were already fully booked. That evening we came back to spend time in their lounge and bar. When we asked the receptionist where we should be heading, she informed us that there wasn't a bar or a lounge for guests staying at their hotel, despite advertising a stunning bar on their website! Apparently, the bar/lounge had been shut for a year and still, this is shown as a facility on their website. We find this an appalling and totally misleading marketing strategy which we feel needs to taken further. With regard to our payment; we were able to confirm with Sloane Place that we already paid for hotel via Hotel.com 6 weeks prior. Despite several reassurances, we have yet to receive a refund for the duplicate payment. We feel absolutely MIS-SOLD and this one night stay ruined what should have been a wonderful celebration in a top class hotel."

"Comfy room, comfy bed, great quality pillows, quilt and towels. Would stay again Thank you"