10/10 ดีเลิศ
Chi Ling
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
10 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids.
Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club.
The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly.
All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.
Chi Ling
เข้าพัก 6 คืน, มิถุนายน 2025
