โรงแรมใกล้Puerto Morelos Adventure, Puerto Morelos

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Great overall experience,will def come again and stay ."

"Si. Todo bien con la alberca."

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

"Tienen un bar 24hrs es increíble si vas de fiesta! La comida es justo lo que pagas! Pero el personal es extraordinario por todos lados"

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Todo me gustó el servicio fue de lujo"

"Sehr schöne große Zimmer. Zimmerreinigung jedoch nur jeden 2.-3. Tag. Parkplätze genügend vorhanden und sicher. Schöner Zugang zum Strand und Pool."

"Lots of construction going on, which we understand is necessary, but the dining was a mess that week. Of the 4 main restaurants, most were closed they other night, some nights 3 of 4 were closed. Dunno if it was staffing issues or what, but definitely changed the experience. Thank goodness for 24 hr room service, which was ok overall but very slow, always an hour plus wait for dinner. "

"We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

"Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10"

"Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all...

"Es excelente el hospedaje, el hotel es muy bonito"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"La atención fue muy buena los servicios excelentes el transporte privado que tienes para moverte dentro del las instalaciones está de lo mejor porque es privado, rápido y eficiente Las habitaciones, con las amenidades que tenían estaban de lujo Gracias, fue una experiencia muy bonita"

"Initially had ants in the room and the staff took care of it right away. Experience was wonderful. Food was great and everything was clean and well maintained."